Platform Engineer - DevEx and DevOps

Wellmark, Inc.Des Moines, IA
12hHybrid

About The Position

We are seeking an experienced platform/staff engineer to elevate our engineering experience and how we work. This role will have three main areas of focus: DevOps Platforms, Engineering Experience, and our AI Enablement Toolkit. What you will do: Elevate DevOps practices across Engineering at Wellmark. Develop and maintain a modern engineering toolkit. Establish practices and standards for engineering. Lead engineering forums and communities of practices. Create product roadmaps and set the technical strategy within the function. Act as a technical liaison to development teams – helping them understand best practices and leverage tools for modern engineering.

Requirements

  • Bachelor's Degree or direct and applicable work experience
  • Minimum 7 years of experience to include any combination of the following: Development Experience: (Ex: Angular 2 (or newer), NodeJS (or newer), TypeScript, C#, .NET, SQL)
  • Providing innovative solutions to complex issues
  • Minimum 4 years of experience in IT infrastructure, architecture design, operations
  • Proven ability to adapt when experiencing major changes in work tasks or work environment.
  • Informal leadership experience typically gained through leading projects.
  • Demonstrated experience coaching/mentoring others by providing guidance and feedback to help an employee or groups of employees strengthen their knowledge and skills to accomplish a task or solve a problem
  • Proven experience with designing technical architecture and keeping abreast of existing and emerging technologies.
  • Experiencing consulting with stakeholders to understand needs with the intention of providing advice and counsel. Also interacting appropriately with others to guide individuals or groups to accomplish work, reach consensus or take action.
  • Demonstrated experience in problem solving/troubleshooting skills (conceptual, technical, IT) - Breaks down problems and identifies all of their facets, including hidden or tricky aspects, to find root-cause of problems. Generates a range of solutions and courses of action with benefits, costs, and risks associated with each. Probes appropriate sources for answers, and thinks ‘outside the box’ to find options. Tests proposed solutions against the reality of likely effects before going forward.
  • Demonstrated communication skills: verbal and written - Articulate; Communicates information/concepts clearly and concisely to individuals or groups; delivers presentations suited to the characteristics and needs of the stakeholders/audience. Clearly and concisely conveys written information orally or in writing to individuals or groups to ensure that they understand the information and the message. Listens and responds appropriately to others.

Nice To Haves

  • Extensive DevOps experience
  • Experience implementing DORA metrics or other engineering data insights
  • GitHub suite experience
  • IaC (infrastructure as code) experience
  • Cloud expertise, particularly AWS
  • Agentic Developer toolkit experience (Amazon Q, GitHub Copilot, Claude code, etc.)
  • Experience driving Engineering Experience across an enterprise environment.
  • Developer portal expertise
  • Leadership typically gained through a combination of project and informal leadership that demonstrates competencies
  • Experience working within an Agile team environment

Responsibilities

  • Elevate DevOps practices across Engineering at Wellmark.
  • Develop and maintain a modern engineering toolkit.
  • Establish practices and standards for engineering.
  • Lead engineering forums and communities of practices.
  • Create product roadmaps and set the technical strategy within the function.
  • Act as a technical liaison to development teams – helping them understand best practices and leverage tools for modern engineering.
  • Lead the technical designs for highly integrated complex application platforms to optimize security, information leverage and re-use, integration, performance, and availability and ensure solutions developed adhere and aligns to the architecture standards. Fulfill service level agreements and ensure solutions remains current with industry best practices, technologies and with Wellmark’s standards.
  • Consult with Architects and product teams in the creation & documentation of design deliverables for application platforms. Collaborate with Architects to design and implement effective technology solutions, while using innovative business and technology processes to identify and implement improvement initiatives, eliminate redundancies and maximizes re-use of applications.
  • May oversee and lead planning, developing and estimating of technical solutions. When appropriate, collaborate and work with other technical teams to better provide subject matter expertise and insights.
  • Collaborate with Architects for assigned domain, business systems analyst and other stakeholders to provide insight/ direction regarding process improvements.
  • Consults with business stakeholders regarding subject matter knowledge related to technical planning in order to ensure architectures are developed in alignment with business expectations.
  • Oversee, review and provide technical guidance on the design efforts of Wellmark’s supported solutions; including but not limited to the evaluation of vendors during the selection process, integrating with new vendors, design, implementation and administration.
  • Will adhere and are held accountable for the support and influence of Wellmark’s architecture governance standards and technical standards. Provide design specifications to governing boards for proper approvals. Provides guidance for regarding IT policies, security and infrastructure.
  • Will provide training and mentorship of others regarding technical design and solution implementation; including review and quality assurance.
  • Build strong relationships and business acumen with the business to ensure technical designs are aligned with business needs. Provide exceptional customer service and solutions.
  • Develops and applies industry best practice technology, design and methodology approaches to design platform specific technical designs. Researches and recommends new emerging technologies, techniques and tools that will add value to the organization.
  • Other duties as assigned.
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