Platform Data Analyst

GoodShip

8d•Remote

About The Position

At GoodShip, data integrity is a core pillar of our platform—our customers depend on accurate, timely, and trustworthy data to run their supply chains. As a Platform Data Analyst, you’ll play a critical role in upholding that standard by partnering with engineers and technical product managers to build, validate, and troubleshoot the data pipelines that power both internal workflows and external customer-facing metrics. This is a foundational role in building out a high-trust, high-impact data function at GoodShip. You’ll be part of the team responsible for ensuring the metrics we share with customers are accurate, meaningful, and explainable. Embedded within the engineering organization, you’ll work closely with both engineers and product managers to scale data integrity and visibility across the company. The role may also involve occasional customer interactions to troubleshoot issues or refine metric definitions.

Requirements

Strong SQL fluency, including experience with complex joins, CTEs, and window functions
Proficiency with Excel and modern analytics or BI tools (e.g., dbt, Metabase, or similar)
Experience with data quality, validation frameworks, or data observability tooling
Comfort defining metrics and clearly articulating how they are calculated and interpreted
Strong analytical mindset and experience working closely with engineers in a sprint-based development environment
Excellent written communication skills, particularly when explaining data logic to non-technical audiences

Responsibilities

Define, implement, and maintain core customer-facing metrics that are accurate, well-documented, and resilient to change
Investigate data quality concerns, pipeline issues, and metric discrepancies, partnering with engineering to identify root causes and resolve them
Analyze and transform large datasets to generate insights and create foundational tables that support both internal tooling and customer-facing experiences
Develop and maintain data validation, monitoring, and quality-assurance processes to ensure consistency and completeness across the platform
Collaborate cross-functionally with engineers, technical product managers, and customer-facing teams to understand and translate data requirements
Build internal documentation, queries, and lightweight tooling that enable others at GoodShip to confidently use and trust platform data