Platform Administrator

Kiewit Corporation • La Vista, NE

19h • Onsite

About The Position

As Platform Administrator, you will be responsible for providing technical support and customer service to all areas of the Kiewit organization. Tasks include handling escalated customer issues covering a variety of services. This is a position on a newly formed team looking for self-starters who are actively looking to take on issues and resolve them in a timely manner.

Kiewit provides a diverse range of shared service functions to assist our districts in their endeavors to pursue, win and successfully execute projects. Our shared services encompass Business Management, Kiewit Supply Network, Kiewit Technology Group, HR Operations, Safety, Environmental, Equipment, Quality, Legal, Compliance and more.

Requirements

• High School Diploma / GED
• 2-4 years working in a technical environment, administering systems and providing customer service.
• Technical knowledge and troubleshooting experience with common business technologies (exchange, network drives, system configuration)
• Ability to manage permissions groups and actively troubleshoot firewall applications.
• Highly motivated to resolve issues, take initiative, and organize work.
• Ability to follow Kiewit standards and policies.
• Work 9-6 p.m. CST to support customers in different areas of the United States
• Be available for on call rotation as necessary
• Regular, reliable attendance
• Work productively and meet deadlines timely
• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
• Perform work safely and effectively.
• Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
• Work during normal operating hours to organize and complete work within given deadlines.
• Work overtime and weekends as required.
• May work at various different locations and conditions may vary.

Nice To Haves

• experience with scripting and automation technologies

Responsibilities

• Provides technical support and troubleshooting, resolving issues in a timely manner.
• Collaborates with technology teams and business users to efficiently and effectively resolve issues and escalate when necessary.
• Keep security focus while administering and providing access to business-critical platforms.
• Diagnoses and resolves technical issues promptly to minimize downtime and maintain system integrity.
• Performs routine checks and maintenance tasks to ensure the health and functionality of IT systems.
• Develops and updates a knowledge base of common issues and solutions for tier 1 technicians where necessary.
• Reliable and consistent attendance

Benefits

• We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED