Plant Systems Analyst

Hallmark Cards • Lawrence, KS

2d • Onsite

About The Position

The Plant Systems Analyst exists to provide the first line of support for the
Lawrence Production Center (LPC) computer and network equipment. Maintains a
working knowledge of PC software and telecommunications equipment. Installs new
software releases, system upgrades, evaluates and installs patches, and resolves
software related problems. Installs PC’s, printers, palm pilots, and diagnoses
Server hardware related problems. Performs system backups and recovery.
Maintains data files and monitors system configuration to ensure data integrity.

Requirements

• You’re at least 18 years of age
• High school diploma, GED, or equivalent
• Two years’ experience troubleshooting software, desktop, and printer related issues.
• You have the ability to lift 20-50lbs occasionally, with frequent lifting of 10-25lbs
• Ability to be physically onsite between 8:00 am and 4:30 pm.

Nice To Haves

• Bachelors degree or 4 years of professional work experience
• Knowledge of PC’s
• Knowledge of software
• Knowledge of PC related hardware
• Ability to perform data recovery
• Knowledge of the Network and Servers
• Knowledge of mainframe hardware
• Knowledge of telecommunications equipment

Responsibilities

• Provide first line of support and respond to all problems concerning all computer equipment and software. Document specific problems for appropriate follow-up and resolution, resolve all problems with-in the position ability, follow-up to ensure Level II support is executed.
• Installation of PC software. Has knowledge of all software packages being used in order to quickly resolve user problems.
• Install new and leased refreshed PC hardware, printers, palm pilots and trouble shoots all Server hardware problems.
• Has technological knowledge to work on their own, troubleshoot networks procedures, assist in repairs, upgrades, and preliminary diagnostic testing of hardware and software programs.
• Maintain data files and monitors systems configuration.
• Perform systems backup and recovery.
• Maintain working knowledge of telecommunication equipment.
• Evaluate training needs for users and arranges appropriate training.

Benefits

• Medical, vision, and dental plans; Specialized plan option for people with type 2 diabetes; Short-term and long-term disability coverage; Life and accident insurance
• On-site registered nurses who provide health consultations and optional seasonal vaccinations. Health rewards program (earn up to $400 per year).
• A 401(k) with a 4% company match vested from day one. Health savings (HSA) or Flexible spending (FSA) accounts.
• During your first year, you’ll receive 18 days (144 hours) of PTO and 10 paid holidays. Paid parental leave, adoption assistance, and comprehensive fertility benefits for eligible employees.
• Climate-controlled and safety-first environment; On-site café that offers hot and cold meals; On-site Hallmark store where you can shop Hallmark products for 50%-75% off; Inclusive environment and a relaxed dress code, with a few safety rules to follow (close-toed shoes are required). Whether you have purple hair or express yourself through body art, we want you to bring your whole self to work.
• A career with Hallmark can take you anywhere. Our career paths are shaped by your talents and ambitions. Whether you want to take the next step up in a role you know and love or are looking to move into an entirely new area or location. We can help you do just that.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees