Plant Quality Manager

Owens Corning•Newark, OH

16h

About The Position

The Quality Leader is responsible for ensuring our products meet our customers’ exact requirements and that our processes are capable and consistent. The position also manages all plant quality systems, lab operations, and customer interaction with regard to quality. Reports to: Site Technical Leader Span of Control: All manufacturing processes and products of the Newark Plant, including Quality Lab operations and personnel.

Requirements

Bachelor of Science Degree in Chemical Engineering, Mechanical Engineering or related discipline
Three years technical experience as a Manufacturing Engineer
Proven results in driving product and process improvement in the manufacturing environment
Utilizing data systems and Six Sigma methods to eliminate manufacturing losses and unnecessary costs
Minitab statistical analysis experience, or equivalent SPC software
Impactful verbal and written communications
Business and financial acumen
Strong planning, resourcing, and delegation skills
Ability to engage and care for others, starting with safety
Ability to achieve results quickly, both individually and through teams
Demonstrates and inspires company spirit
An inspirational leader

Nice To Haves

Prefer Six Sigma Green Belt and/or Lean Manufacturing experience
Prefer Total Productive Maintenance (TPM) experience

Responsibilities

Living the Safety Stand and adhering to the employee safety responsibilities
Ensure a safe, clean and environmentally compliant work environment and build a culture where safety is a priority
Ensure a clear and effective measurement system is followed and used to drive results; reward and celebrate safe behavior and achievements; ensure accountability
Ensure that all control plans, work instructions, and other procedures related to the technical operation of the production lines are in place
Lead and support safety initiatives and processes to drive towards zero safety incidents.
Owns all aspects of quality at the local level - Quality Lab operations, personnel, procedures, and asset management
Maintain ISO9001:2015 certification, ensure plant operations and process are compliant, and complete any corrective actions
Understand current manufacturing process capability, drive to reduce variation, and ensure product quality and consistency to improve the overall customer experience
Participate in and drive quality improvements through Daily Management Systems
Ensures nonconforming products are not shipped to our customers and contributes to root cause analysis.
Participate in leadership initiatives to improve the process & quality of the product, supporting the Technical Leader as necessary
Ensure Insulation Operations maintains process standards and leverages knowledge for rapid deployment of best practices
Act as primary plant contact between S&T & COE Quality Teams to develop and implement improvements and division initiatives across the Newark Plant
Ensure that all customer complaints are recorded, communicated and thoroughly investigated promptly addressed with customers, and eliminate repetitive complaints
Utilize problem-solving methodologies and work cross functionally to drive to the root cause
Promote a data-driven approach to all quality and process related problems
Ensure that all plant quality testing equipment is calibrated, and testing methods are followed
Facilitate quality related training to ensure understanding of customer requirements, process variables, SPC procedures and practices at all levels of the organization
Actively participate in the quality network and be a conduit for best practice sharing in the plant with respect to product quality and service
Actively driving to understand customer requirements with Product Technical Leads and the relationship to plant process variables to ensure products continuously meet the customer FFU
Serve as Leader of the Quality Maintenance Pillar and evolve Pillar Team and Plants capabilities
Utilize digital software and partner with other Technical Team members to monitor and predict product defects
Use various Total Productive Maintenance tools (QM Matrices/Kaizen, etc.) to drive improved quality performance and culture
Create visual management systems to error-proof the mfg process, quality checks, and processes for standard work
Understand and communicate customer expectations to employees through effective use of product specifications, standard work, control plans, routine reporting, and quality alerts
Create an environment where all employees are engaged, empowered and focused on serving our customers
Develop and actively manage relationships with customers and understand what it takes to ensure OC manufactures products that they define as high quality, and participate in developing solutions for serving our customers
Ensure standard processes are defined and in place that consistently provide product meeting customer performance and FFU expectations
Partner with relevant stakeholders to identify and address process improvement opportunities to eliminate waste, enhance safety, reduce cost, increase capacity and productivity and improve the product
Leader in additional TPM activities (AM teams, other Pillars) to drive plant to JIPM excellence and consistency awards