Plant Clerk

Heritage Construction + MaterialsTerre Haute, IN
Onsite

About The Position

The Plant Clerk at US Aggregates serves as a crucial support partner to both the plant operations and sales teams. This role is responsible for providing comprehensive administrative and customer support to ensure the teams operate at optimal performance. US Aggregates is a privately held, family-owned business headquartered in Indianapolis, with over 20 operations across Indiana. Since 1967, the company has been a customer-focused, innovative provider of high-quality essential stone, sand, and gravel used in various applications like road construction, site preparation, utilities, agriculture, and erosion control. They also specialize in industrial minerals such as dolomitic and high-calcium products. US Aggregates, part of The Heritage Group's family of companies, is known for prioritizing safety, quality, and community.

Requirements

  • High School or Equivalent GED
  • Possess outstanding organizational skills.
  • Demonstrated ability to maintain confidential information.
  • Strong ability to communicate with both internal and external individuals.
  • Ability to work under pressure and manage multiple projects, while supporting multiple sales professionals.
  • Proficient in Microsoft Office Suite of products.
  • Demonstrated ability to build relationship and work in a collaborative and team based environment.
  • Demonstrated ability to utilize technology to create streamlined processes and efficiency.

Responsibilities

  • Primary backup for dispatching, scheduling haulers for daily loads for your site, as needed.
  • Responsible for all daily weighing and ticketing of trucks for the site.
  • Check and verify daily tickets for accuracy.
  • Responsible for all visitor check-ins, safety requirements for visitors and site specific training for the site.
  • Scanning and filing daily tickets.
  • Responsible for processing all daily cash sales for the site.
  • Responsible for updating and compiling daily CAPP report, submitting weekly/monthly to QC lab and plant manager for the site.
  • Assist sales coordinator and sales team in communicating quote information or entering quotes as instructed.
  • Assist sales coordinator and sales team with job updates, new things happening within the territory or location.
  • Responsible for training all backup plant clerks for the site.
  • Manage all PO's for territory, work with Area Manager and Plant Managers on billing, invoicing, and other items as needed.
  • Assist with safety submissions for Delphi, Swisher, Crawfordsville and Thorntown plants as needed.
  • Support sales team as appropriate on any customer issues.
  • Offer support on key jobs status.
  • Function as the liaison between the sales, operations and other appropriate internal teams to ensure seamless operation.
  • Provide regular communication between sales and operations team.
  • Partner with sales team to identify opportunities for improvement in communication on sales activity and job status.
  • Provide accurate and prompt response to all customer inquiries.
  • Handle daily phone calls, office mailing, faxing, general office filing.
  • Continuously growing in alignment with the Company’s core values, competencies, and skills.
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