Planner, Maintenance

Newmark Group Inc.•Midland, MI

42d

About The Position

The Maintenance Planner will lead and contribute to the successful utilization of Tririga, the preferred Computer Maintenance Management System (CMMS), for regional locations. Responsible for using Tririga on a daily basis in order to track, review, maintain, and communicate any work order related discrepancies, including inaccurate request entries, equipment type, crafts required, available hours, PM load leveling, work location, work order status, etc. Analyze and issue work orders to individual technicians or work teams, considering all impacting factors. Track work orders to ensure timely completion, assist in documentation of task status and expected completion dates, maintain integrity of data entry, bring forward outstanding items or anomalies as required. Develop, maintain, and distribute workflow processes to the team documenting how work is planned, scheduled, and executed. Manage personnel and group performance in a way to best achieve account KPI's (Key Performance Indicators) Develop and generate value-added work order reports to local management team, ensure reports are issued within required time frames. Provide customer service by keeping an open line of communication with client requesting work. Ensuring any requested updates made to the work order have been first communicated to the client by self-performer or other operations team member. Coordinates the engagement and direction of appropriate subcontractors. Work with team to gather data necessary to create and manage all preventive maintenance job plans for building assets. Provide system support and continuous training to maintenance technicians and operations leaders. Identifies and reports maintenance hazards or other property condition concerns. Supports cost reduction and quality improvement initiatives as directed. May perform other duties as assigned.

Requirements

High School diploma or GED
3-5 years related work experience
Microsoft Office experience with emphasis on Excel data manipulation
Previous experience with CMMS or Maintenance Scheduling
Ability to establish and maintain effective working relationships
Strong ability to analyze and make decisions
Excellent written and oral communication skills
Must be dedicated to the highest quality and customer satisfaction
Requires attention to detail
Must be able to prioritize and organize multiple simultaneous tasks to ensure timely and accurate completion

Responsibilities

Track, review, maintain, and communicate any work order related discrepancies
Analyze and issue work orders to individual technicians or work teams
Track work orders to ensure timely completion
Develop, maintain, and distribute workflow processes to the team
Manage personnel and group performance in a way to best achieve account KPI's
Develop and generate value-added work order reports to local management team
Coordinate the engagement and direction of appropriate subcontractors
Work with team to gather data necessary to create and manage all preventive maintenance job plans for building assets
Provide system support and continuous training to maintenance technicians and operations leaders
Identifies and reports maintenance hazards or other property condition concerns
Supports cost reduction and quality improvement initiatives as directed