Plank House Bartender

Ko-Kwel Casino Resort Coos Bay • North Bend, OR

14h • Onsite

About The Position

Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Why this job matters Bring energy, personality, and exceptional service to Plank House Restaurant and Ko-Kwel Spirits by crafting great drinks, creating memorable moments, and ensuring every guest feels welcome from the first pour to the last goodbye. The Distillery/Restaurant Bartender delivers exceptional guest service while representing the Ko-Kwel spirits brand. This role blends high-end mixology and hospitality with brand education, offering guests handcrafted cocktails, curated spirit tastings, and memorable experiences that showcase our culture and craftmanship. In addition to preparing beverages this position actively promotes and sells Cask Club memberships, building brand loyalty and driving guest engagement. The bartender serves as both an ambassador for the distillery and a key contributor to the overall guest experience.

Requirements

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• Previous experience in hospitality field with demonstrated excellent customer service ability.
• Must be able to read and comprehend verbal and written instructions.
• Must be a minimum of 21 years of age.
• Must have valid OLCC permit and working knowledge of OLCC regulations.
• Must have a food handler's card and meet health, safety and sanitation standards at all times.
• Demonstrated ability to successfully navigate the point-of-sale system and accurately manage a cash bank, credit card activity, and balance with corresponding paperwork at the end of your shift.
• Demonstrated ability to perform your duties with a minimum of supervision and handle multiple priorities and tasks.
• Comfortable communicating clearly and positively with both guests and teammates.
• Must pass and remain in compliance with background and drug free work place policies.

Nice To Haves

• Experience helpful but not required.

Responsibilities

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Serve up signature cocktails, cold brews, and delicious bites while fostering a lively, welcoming bar and lounge atmosphere.
• Conduct guided tastings of Ko-Kwel Spirits products, providing educational and engaging storytelling about the distillation process, flavor profiles and brand heritage.
• Actively promote and sell Cask Club memberships, sharing detailed knowledge of the program and its benefits.
• Create and serve signature cocktails and spirit flights that highlight the distillery's portfolio.
• Demonstrate a deep menu knowledge and assist with recommendations, pairings, and upselling of Ko-Kwel Spirits.
• Maintain speed, accuracy and consistency during high-volume or peak service periods.
• Confidently open and close the bar/tasting room, ensuring everything runs smoothly and all side work is completed with care.
• Prioritize guest safety by practicing responsible alcohol service and staying alert to guest awareness at all times while keeping communication open with teammates and supervisors.
• Protect the trust of both guests and team members by upholding confidentiality at all times.
• Jump in where needed to support the team and keep things running smoothly.
• (Other duties as assigned)

Benefits

• Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed