Pipette Calibration Specialist

Eppendorf • Enfield, CT

8d • $21 - $23

About The Position

Your challenges Responsible for performing calibration service as assigned at a Service Center to achieve group-based annual goals Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer-centric, error-free and professional manner. Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements. Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations. Service components Your expertise High School or GED equivalent required, Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred. Minimum of 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience. Your benefits at Eppendorf Compensation: $21-$23/hr. Bonus eligibility Competitive total rewards package including health, financial, and education benefits Contribute to improving the human living condition Direct impact on business Eppendorf is a leading life science company that develops and sells instruments, consumables, and services for liquid-, sample-, and cell handling in laboratories worldwide. Eppendorf products are used in academic and commercial research laboratories, e.g., in companies from the pharmaceutical and biotechnological as well as the chemical and food industries. Working at Eppendorf means being part of a community of more than 5,000 scientists, engineers as well as specialists from many other disciplines across more than 30 countries. All of us are committed to one mission: Being the expert partner and advisor of choice for life sciences laboratories around the world - with our premium products, our services, and our reliability.

Requirements

• High School or GED equivalent required
• Minimum of 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience.

Nice To Haves

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.

Responsibilities

• Responsible for performing calibration service as assigned at a Service Center to achieve group-based annual goals
• Achieve high levels of customer satisfaction.
• Must be a highly effective communicator from managing expectations through follow-up in a positive, customer-centric, error-free and professional manner.
• Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements.
• Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations.

Benefits

• Bonus eligibility
• Competitive total rewards package including health, financial, and education benefits
• Contribute to improving the human living condition
• Direct impact on business

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED