PIM/DAM Manager

Kinder's • Walnut Creek, CA

6d • $110,000 - $125,000 • Onsite

About The Position

The PIM/DAM Manager owns all Product Information Management (PIM) and Digital Asset Management (DAM) systems, with Image Relay as the central source of truth. This role manages product imagery, metadata, naming conventions, seasonal catalogs, sample flow, and retailer-specific content for 400+ SKUs. It also oversees photography workflows, cross-team asset needs, and internal communication through Wrike. The role reports to the VP Creative Director and partners closely with Creative Operations.

Requirements

• 3–5+ years in PIM, DAM, ecommerce content operations, or product photography coordination.
• Experience with Image Relay, Canto, Wrike, and retailer syndication platforms (Syndigo, 1WorldSync, IX-ONE, EQ Harvest).
• Strong organizational, project management, and communication skills.
• Understanding of metadata, taxonomy, digital workflows, and GS1/eCommerce content requirements preferred.

Responsibilities

• Serve as administrator for Image Relay/Canto and all PIM/DAM platforms, managing structure, permissions, workflows, metadata, and governance.
• Maintain organized, accurate libraries of product and lifestyle photography (6+ angles per SKU), temporary renders, copy, metadata, and final assets.
• Differentiate and manage temporary renders vs. final approved photography.
• Audit, update, and archive discontinued products and historical assets.
• Maintain consistent file naming conventions, taxonomy, and metadata standards.
• Coordinate all product pick-ups and drop-offs with Photographer of Record Ben Kist in Emeryville, CA.
• Manage the product sample program: Receiving, logging, distributing, and tracking first production samples across Creative, Sales, PD/QA, and Digital.
• Align sample availability with photography schedules, product resets, innovation launches, and seasonal timelines.
• Use Wrike to manage workflow, timelines, and internal communication across teams.
• Own the posting of all product copy, metadata, attributes, specs, compliance data, and dimensions for 400+ SKUs.
• Support content needs for resets, innovation launches, packaging refreshes, and seasonal retailer-specific catalogs.
• Ensure accuracy and completeness of product information across internal teams and global retail partners.
• Manage product data and imagery across retailer-specific platforms: Syndigo, 1WorldSync, IX-ONE, EQ Harvest, Image Relay/Canto.
• Upload, map, validate, and maintain seasonal content, item setups, and assortment updates.
• Partner with Sales on retailer-specific PDP and seasonal product needs.
• Report to the VP Creative Director, daily interactions with Creative Operations.
• When Creative Ops support is needed, manage asset requests in large product groups rather than one-off individual requests to streamline workflow.
• Collaborate with Creative, Marketing, PD/QA, Sales, and Digital to align on photography needs, content accuracy, and asset readiness.
• Communicate changes related to launches, resets, discontinued items, and seasonal updates.
• Develop and maintain SOPs for naming conventions, metadata, version control, photography intake, sample management, and Wrike workflow usage.
• Improve scalability in asset lifecycle management, system organization, and content delivery.
• Track and report asset completeness, accuracy, and workflow efficiency.

Benefits

• We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave.
• Kinder’s benefits vary based on eligibility and can be reviewed in more detail during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees