PI Pre Litigation Case Manager

Joye Law Firm, LLP•Columbia, SC

11d

About The Position

Are you a highly motivated and compassionate paralegal with a passion for justice? Do you believe in standing up for those who have been wronged and fighting for the greater good? If so, Joye Law Firm is looking for you! We are a dynamic and growing personal injury law firm dedicated to providing exceptional legal representation to our clients throughout the state of South Carolina. We are committed to fighting for the underdogs! At Joye Law Firm, our work is guided by our core values: Bravery: We fearlessly advocate for our clients, even in the face of complex challenges. Commitment to the Greater Good: We are driven by a desire to make a positive impact on the lives of those we serve and our community. Compassion: We approach every client with empathy, understanding, and respect during their most vulnerable times. Desire for Continuous Improvement: We are always learning, growing, and seeking new ways to deliver the best possible results. If these values resonate with you, we invite you to be a vital part of our team. The daily tasks for this position include: Providing exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails. Reviewing documents to ensure accuracy. Keeping thorough documentation in the case management system. Manage the retrieval and processing of medical records and bills. Maintaining physical custody of the file and keeping it organized and updated appropriately. Providing professional assistance to the attorney assigned to the file. This role will have a lower caseload and assist with covering for others when they are on vacation or LOAs. This role handles files in the pre-litigation status. This position does not handle litigation after a suit is filed on a case. This is a full-time position.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge of Microsoft Word; Microsoft Outlook and Needles Case Management software.
Associate's degree (A. A. / A. S.) or equivalent from two-year college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Providing exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails.
Reviewing documents to ensure accuracy.
Keeping thorough documentation in the case management system.
Manage the retrieval and processing of medical records and bills.
Maintaining physical custody of the file and keeping it organized and updated appropriately.
Providing professional assistance to the attorney assigned to the file.