PI Coordinator & Patient Advocate

Smokey Point Behavioral Hospital•Marysville, WA

4d•$21 - $25•Onsite

About The Position

Smokey Point Behavioral Hospital (SPBH) is a behavioral hospital that offers a full continuum of care including inpatient and outpatient psychiatric services and a wide range of specialized, evidence-based programs to all patients, regardless of ability to pay. We are dedicated to creating a therapeutic healing environment, in which patients and care givers feel comfortable and grow. As the Performance Improvement (PI) Coordinator and Patient Advocate you will assists the Director of Performance and Risk Management, leadership, medical staff and PI Committee in carrying out and implementing a comprehensive and integrated program Supporting performance improvement activities on a daily basis and assure that action is taken as needed and as authorized by organization policies and procedures. Receiving and reviewing department/service performance measures and documentation to evaluate performance improvement activities and coordinate reports of findings on daily, monthly and annual basis to the Director of PI as directed. Maintain records of the performance improvement performance measures and statistical tools used to describe studies performed or methodology. Contact any patient requesting patient advocate with-in the first working day of request.

Requirements

Bachelor’s degree or equivalent preferred.
1-2 years’ experience in a healthcare or behavioral health setting involving quality improvement preferred.
Background in social work, patient care and skilled with data management and communication preferred.
Computers skills involving knowledge of Excel spreadsheets, and business writing.

Responsibilities

Supporting performance improvement activities on a daily basis and assure that action is taken as needed and as authorized by organization policies and procedures.
Receiving and reviewing department/service performance measures and documentation to evaluate performance improvement activities and coordinate reports of findings on daily, monthly and annual basis to the Director of PI as directed.
Maintain records of the performance improvement performance measures and statistical tools used to describe studies performed or methodology.
Contact any patient requesting patient advocate with-in the first working day of request.