Physician Support Specialist

RadNet•New York, NY

34d•$17 - $21

About The Position

The Physician Services Coordinator is an assistant to the LHR Radiologists. The employee interacts closely with radiologists throughout the day monitoring queues and assigning cases. The employee communicates with the Technical and Clerical Teams to ensure that exams are read in a timely manner. This employee is also the liaison to the Marketing Team and the referring physician community to expedite same day reads.

Requirements

High school diploma or general education degree.
Excellent oral and written communication skills.
Ability to read, write, and comprehend medical terminology.
Willingness to learn specific processes and terminology.
Work independently with minimal supervision.
Extremely organized and detail oriented.
Ability to apply common sense understanding to carry out detailed and sometimes complex written or oral instructions.
Outstanding customer service skills with both internal and external customers.
Strong ability to interface with all levels of individuals.
Demonstrate high level of confidentially and professionalism.
Follow HIPAA, compliance, privacy, safety and confidentiality standards at all times.
Complete job responsibilities in a quality and timely manner.
Ability to sit for long periods of time.

Responsibilities

Assist radiologists, as needed.
Assist Medical Director, as needed.
Assist VP of Physician Resources & Development, as needed.
Monitor Dashboard (unread exams). Assist in resolving issue so exam can be read.
Monitor chairs throughout the day.
Open/close chairs, redistribute cases.
Assign phantom credits, as needed.
Prepare daily pre-fetch for mammography.
Monitor WC/No Fault pending cases and re-distribute daily. Assign over-reads, as needed.
Work with radiologists to expedite addendums.
Follow-up on text, email, spark and patient portal messages. Assign cases to “stat” readers.
Work with Marketing Teams to get older cases read.
Work with Team Leads/ICMs to clear yellow stickers so exams can be read.
Prepare Monthly Days Worked Spreadsheet for Business Development.
Back-up to Qgenda Monthly/Daily and Call Schedules to include PTO requests.