Physician Outreach Coordinator

Graham Healthcare Group • Troy, MI

1d • Onsite

About The Position

SUMMARY
Communicate with referral sources/sales and internal staff to ensure efficiency in obtaining timely and accurate F2F/orders documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as necessary.
• Analyze order tracking and report to obtain compliant documentation in a timely manner
• Educate internal staff and sales team as well as referral sources on expectations for timely return of orders
• Triage high-priority orders to limit potential issues
• Process the receipt of signed orders within Forcura
• Meet metrics on follow-up phone calls made daily
• Complete Request to Add Physician workflow
• Comply with Company’s Core Values and Core Competencies
• Perform other duties as assigned by supervisor

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may travel by automobile and be exposed to changing weather conditions.

COMMENTS
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer

Graham Healthcare Group
The companies that comprise Graham Healthcare Group, a subsidiary of Graham Holdings Company (NYSE: GHC), include Residential Home Health and Hospice, Residential Healthcare Group, Allegheny Health Network-Healthcare @ Home, and Mary Free Bed at Home. Each company offers industry-leading care coordination, healthcare solutions, and clinical expertise with leading patient outcomes and satisfaction. Graham Healthcare Group is deeply committed to radically changing the home care model by putting patients and their families at the top of the paradigm, while enhancing the quality and consistency of healthcare in the most convenient and cost-effective setting possible: at home.
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Requirements

• High school education or GED equivalent
• Familiarity with medical terminology
• Excellent customer service and verbal communication skills
• Outstanding analytical and critical thinking skills
• Detail- and process-oriented
• Excellent organizational skills
• Knowledge of Microsoft Word and Excel
• Ability to work well in a team environment
• Must have and maintain in good standing professional license, certificate, or registration, as applicable

Responsibilities

• Analyze order tracking and report to obtain compliant documentation in a timely manner
• Educate internal staff and sales team as well as referral sources on expectations for timely return of orders
• Triage high-priority orders to limit potential issues
• Process the receipt of signed orders within Forcura
• Meet metrics on follow-up phone calls made daily
• Complete Request to Add Physician workflow
• Comply with Company’s Core Values and Core Competencies
• Perform other duties as assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees