Physician Office Specialist I - Gate Parkway Primary Care
About The Position
Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows providers to focus on patient care by coordinating/scheduling appointment schedules and daily activities of required materials/information, serving as a direct contact and resource to the patient, utilizing clerical skills, technical skills and excellent customer service techniques. Accurately registers new patients and updates demographic and insurance information. Provides face-to-face customer service regarding any billing and insurance questions. Assists with negotiating authorizations and/ or pre-certifications for patients within the Mayo system. Assists with verifying insurance benefit and systematically documents the source and method of verification. Collects co-payments, pre-care deposits, consultation fees and other forms of account payments from patients. Documents and reconciles cash received.
Responsibilities
- Facilitates patient visits
- Supports the health care provider by anticipating and responding to patient needs and requests of the health care team
- Coordinating/scheduling appointment schedules and daily activities of required materials/information
- Serving as a direct contact and resource to the patient
- Utilizing clerical skills, technical skills and excellent customer service techniques
- Accurately registers new patients and updates demographic and insurance information
- Provides face-to-face customer service regarding any billing and insurance questions
- Assists with negotiating authorizations and/ or pre-certifications for patients within the Mayo system
- Assists with verifying insurance benefit and systematically documents the source and method of verification
- Collects co-payments, pre-care deposits, consultation fees and other forms of account payments from patients
- Documents and reconciles cash received
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
