Physical Security Director

Truist Bank•Charlotte, NC

2d•Onsite

About The Position

The Physical Security Director implements overall security strategy, policies, and standards to ensure the physical safety of all visitors, teammates, or clients to the organization's facilities and the security of property and assets. Is responsible for the leadership and strategic planning of the Physical Security Professional team. Establishes direction, individual goals and team goals related to the deployment, maintenance, and monitoring of life safety and physical security technology programs such as training, awareness, emergency management, security officer management, intrusion alarms, access control, video surveillance, and visitor management. This role is on-site 5 days a week ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Responsible for the enterprise-wide physical security program, to include crime prevention and post incident risk review and remediation for all Truist facilities. Direct long-range planning to ensure development of personnel, equipment, systems, and security resources in a manner consistent with the business unit and corporate goals. Lead deployment of Humanitarian Aid for teammates and communities in support Truist value of caring. Oversee deployment of resources and teammates in support of Physical Security Incident playbook in response to major or crisis type incidents. Manage a team of direct reports focused on electronic security, physical security, and life safety operations. Manage business partnerships with cross-functional internal departments and external security resources. Build rapport and remain connected within all levels of the corporation by establishing an environment of trust and mutual respect. Support and participate in the corporate CERT program at the time of critical events to ensure the safety and security of all teammates and bank assets. Mentor teammates to assist with achieving their career goals, training opportunities, personal development and job satisfaction. Lead a team on security risk evaluations to identify vulnerabilities and implement measures through external and internal business partners to mitigate loss and liability. Provide direction to the corporation on physical security, policy and procedures, equipment design, integration and compliance. Oversee successful implementation of security deliverables in accordance with company, industry standards and applicable laws. Make decisions about priorities and adapts plans to meet service, operational, and budget challenges. Interpret internal and external business challenges and implement best practices to improve products, processes, or services. Act as a subject matter expert to auditors and regulators for physical security processes and standards. Lead the redesign and modernization of the physical security program, ensuring alignment with Truist’s risk management and compliance standards. Launch and oversee a preventive risk assessment program, including the use of risk assessment software and delivery of actionable risk reports and mitigation plans. Direct comprehensive security audits, overt penetration tests, and scenario-based drills to proactively identify and address vulnerabilities. Establish and manage a risk remediation program, tracking all identified risks to resolution, assigning ownership, and reporting progress to leadership. Drive continuous improvement through regular testing, functional exercises, and measurement of compliance and resilience metrics. Oversee the selection and implementation of technology solutions for risk assessment and remediation tracking. Support the development and deployment of regional security specialists as part of the staffing strategy

Requirements

Bachelor's degree in Business Administration, Risk Management, Criminal Justice or equivalent education and related training or experience.
Ten or more years of experience in security operations, security consulting, facility project coordination, law enforcement with emphasis on crime prevention or comparable work experience.
Five or more years of experience in a management role with direct report supervision responsibilities.
Industry Certifications to include one or more of the following: At least one security industry related certification such as ASIS Physical Security Professional (PSP) or ASIS Certified Protection Professional (CPP).
Ability to manage a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.
Ability to lead/influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
Ability to analyze possible solutions and exercise sound judgment in solving technical, operational, and organizational challenges in the context of business objectives and priorities.
Capable of adapting to change and making difficult decisions in a challenging environment.
Strong time management and organizational skills. Ability to manage competing priorities.
Excellent verbal/written communication skills and ability to communicate complex information in a succinct manner.
Ability to travel when needed on short notice for up to a week.

Nice To Haves

Advanced degree in Business Administration, Risk Management, or Criminal Justice or similar field of study.
Experience in the banking or financial services field.
Experience in leading large-scale projects with significant complexity and risk exposure from beginning to end.
Multiple security industry related certification such as ASIS Physical Security Professional (PSP), ASIS Certified Protection Professional (CPP), Crime Prevention Through Environmental Design (CPTED), etc.
Demonstrated experience in modernizing physical security programs, including process redesign and technology implementation.
Proven ability to lead preventive risk assessment initiatives, including the use of risk assessment and remediation tracking software.
Experience conducting security audits, penetration tests, and scenario-based drills.
Track record of developing and managing risk remediation programs with measurable outcomes.
Experience in building and leading regional security teams and leveraging technology to support program objectives.

Responsibilities

Responsible for the enterprise-wide physical security program, to include crime prevention and post incident risk review and remediation for all Truist facilities.
Direct long-range planning to ensure development of personnel, equipment, systems, and security resources in a manner consistent with the business unit and corporate goals.
Lead deployment of Humanitarian Aid for teammates and communities in support Truist value of caring.
Oversee deployment of resources and teammates in support of Physical Security Incident playbook in response to major or crisis type incidents.
Manage a team of direct reports focused on electronic security, physical security, and life safety operations.
Manage business partnerships with cross-functional internal departments and external security resources. Build rapport and remain connected within all levels of the corporation by establishing an environment of trust and mutual respect.
Support and participate in the corporate CERT program at the time of critical events to ensure the safety and security of all teammates and bank assets.
Mentor teammates to assist with achieving their career goals, training opportunities, personal development and job satisfaction.
Lead a team on security risk evaluations to identify vulnerabilities and implement measures through external and internal business partners to mitigate loss and liability.
Provide direction to the corporation on physical security, policy and procedures, equipment design, integration and compliance.
Oversee successful implementation of security deliverables in accordance with company, industry standards and applicable laws.
Make decisions about priorities and adapts plans to meet service, operational, and budget challenges.
Interpret internal and external business challenges and implement best practices to improve products, processes, or services.
Act as a subject matter expert to auditors and regulators for physical security processes and standards.
Lead the redesign and modernization of the physical security program, ensuring alignment with Truist’s risk management and compliance standards.
Launch and oversee a preventive risk assessment program, including the use of risk assessment software and delivery of actionable risk reports and mitigation plans.
Direct comprehensive security audits, overt penetration tests, and scenario-based drills to proactively identify and address vulnerabilities.
Establish and manage a risk remediation program, tracking all identified risks to resolution, assigning ownership, and reporting progress to leadership.
Drive continuous improvement through regular testing, functional exercises, and measurement of compliance and resilience metrics.
Oversee the selection and implementation of technology solutions for risk assessment and remediation tracking.
Support the development and deployment of regional security specialists as part of the staffing strategy

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
For more details on Truist’s generous benefit plans, please visit our Benefits site.
Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

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