Physical Accessibility Review Survey Reviewer II

L.A. Care Health Plan•Los Angeles, CA

13d

About The Position

The Physical Accessibility Review Survey (PARS) Reviewer II is responsible for the coordination, execution, and report completion of the tri-annual physical accessibility review survey assessments required by the Department of Health Care Services (DHCS) and the Centers for Medicaid and Medicare Services (CMS). The assessment is conducted at all Primary Care Physicians (PCP) and high volume specialist sites and ancillary providers that include but not limited to behavioral health providers, Community Based Adult Services agencies, skilled nursing facilities, dialysis and others. This position also verifies primary care provider's availability onsite based on L.A. Care's minimum site hours requirements which is also required by DHCS. This position is responsible for completing and uploading audit findings which are shared with other Medi-Cal health plans in Los Angeles County.

Requirements

High School Diploma/or High School Equivalency Certificate
Minimum of 6 months of professional work experience interacting with professional level clients.
Excellent writing and communication skills.
Proficient in using Microsoft Word, Excel and others.
Excellent organizational and time-management skills.
Excellent attention to detail.
Travel to offsite locations for work.

Responsibilities

Ensure SHCS compliance by inspecting and assessing physical site/facility for potential issues concerns using the DHCS Policy Letter 12-006 Attachment C and All Plan Letter 15-023 Attachments D and E and their respective guidelines or current versions. Data entry of plan-partner audits including but not limited to: PARS assessments, FSR Survey up to 150 points, and Medical Record Review up to 30 charts. Participation in PARS collaborative with plan-partners to improve efficiency and implementation of PARS assessment through various health plans. Educate L.A. Care's FSR staff on new policies and guidelines implemented by PARS collaborative. Monitor, track and distribute PARS assessment as they are tasked in. Ensure all PARS assessments are completed timely when first assigned and PARS assessments are redone every 3 years. Work with Plan Partners to ensure data is reconciled and duplicate work is not done. (60%)
Complete audit reports accurately and timely. This includes but not limited to conducting secret shopper phone calls, completing unannounced verification site visits to, and making compliance recommendations. (15%)
Provide technical assistance and resources and conduct education to providers and their staff regarding accessibility standards and Americans with Disabilities Act (ADA) requirements. (5%)
Actively contribute to improve FSR department processes and outcomes. (5%)
Attend trainings as appropriate and as directed. (5%)
Perform other duties as assigned. (10%)