Phone Selling Specialist

Freudenberg • Plymouth, MI

1d

About The Position

Working at Freudenberg: We will wow your world! Responsibilities: Support General Industry sales by qualifying leads and helping acquire new business. Serve as the primary contact for customer inquiries, ensuring timely responses and follow‑up. Manage CRM activities and documentation, acting as a CRM subject matter expert. Maintain accurate customer master data, pricing, and specifications in SAP. Follow up on quotes and open items to gather feedback and drive closure. Partner closely with Sales and Operations to support account growth and timely information flow. Assist Account Managers by managing smaller accounts and supporting customer initiatives and reporting.

Requirements

• Associate’s degree in Business or a related field.
• 3+ years of Inside Sales or Customer Service experience using SAP.
• Strong verbal and written communication skills, with a focus on phone-based selling.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Proficient in Microsoft Office, ERP, and CRM systems.
• Ability to build strong internal and external partnerships to achieve sales goals.

Nice To Haves

• Intermediate Excel skills preferred.

Responsibilities

• Support General Industry sales by qualifying leads and helping acquire new business.
• Serve as the primary contact for customer inquiries, ensuring timely responses and follow‑up.
• Manage CRM activities and documentation, acting as a CRM subject matter expert.
• Maintain accurate customer master data, pricing, and specifications in SAP.
• Follow up on quotes and open items to gather feedback and drive closure.
• Partner closely with Sales and Operations to support account growth and timely information flow.
• Assist Account Managers by managing smaller accounts and supporting customer initiatives and reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees