Phone Center Scheduler (Remote Position within 90-mile radius of Chattanooga, TN)

Center for Sports Medicine & Orthopaedics • Chattanooga, TN

1d • Remote

About The Position

The Center for Sports Medicine and Orthopaedics is seeking a Phone Center Scheduler for a full-time position in Chattanooga, TN.
Center for Sports Medicine & Orthopaedics is Chattanooga's leading provider of multi-specialty orthopaedic care since 1979. We have 12 convenient locations in the Chattanooga, North Georgia and surrounding area. We offer advanced sports medicine, orthopaedics, surgery, physical and occupational therapy and sports training.

Requirements

• Must be able to work efficiently in a fast-paced environment and adapt to frequent scheduling updates and provider preferences.
• High School graduate or GED equivalent required.
• Must be located within the following states: TN, GA or AL.
• No nights/weekends/holidays. Day shift M-F.

Nice To Haves

• Previous experience with information management in a medical office or similar setting preferred.
• Completion of a program of study in medical terminology and legal aspects of medical information management is preferred.

Responsibilities

• Answering phones
• Scheduling appointments
• Verifying insurance
• Calling patients to schedule due to faxed referrals from providers
• Rescheduling appointments as needed
• Answering patient portal cases
• Working on emails sent over by nurses' staff
• Maintain working knowledge of all phone center duties
• Provide cross-coverage for team members as needed

Benefits

• 401(k)
• 401(k) matching
• health insurance
• dental insurance
• vision insurance
• disability insurance
• flexible spending account
• life insurance
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED