Phlebotomy Supervisor I

Owensboro Health • Owensboro, KY

1d

About The Position

Responsible for the phlebotomy and laboratory assistant functions of the laboratory, outpatient locations, and other areas as assigned.

Requirements

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• A minimum of 2 years' relevant experience as determined by the organization
• High school diploma, General Equivalency Diploma (GED) or higher required upon hire
• PBT - Certified Phlebotomy Technician through the American Society of Clinical Pathology (ASCP) required within 6 months of employment in this position OR RPT - Phlebotomy Technician certification through American Medical Technologists (AMT) required within 6 months of employment in this position OR CLA - Certified Lab Assistant through the American Society for Clinical Pathology (ASCP) required within 6 months of employment in this position OR MLA - Medical Laboratory Assistant through American Society for Clinical Pathology (ASCP) required within 6 months of employment in this position AND BLS - Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position

Responsibilities

• Assists in preparing laboratory procedures and educates staff in proper performance of these procedures.
• Assists in delivery of physicians reports via phone and electronic distribution in a timely manner.
• Practices proper telephone techniques by identifying self and directing calls and messages to correct destination.
• Performs venipuncture on patients of all age groups and other specimen collections using proper therapeutic skills and according to procedures.
• Maintains accurate, complete, and required records for accrediting agencies.
• Serves on hospital wide committees and quality improvement teams; actively works at building a customer focused work team from within the laboratory.
• Provides leadership, orientation, training, coaching, and mentoring to staff.
• Ensures staff compliance with department and organization policies, procedures, and protocols.
• Responds to complaints about patient care and manages through established channels.
• Prepares work schedules, assigns personnel, evaluates work performance, and makes recommendations for personnel actions.
• Processes time cards of assigned staff.
• Supervises functions that may include registration, order entry, specimen procurement, specimen processing, specimen testing, answering telephones, typing/transcribing various materials, making and distributing photocopies, filing and maintaining all pathology and clinical laboratory files, and calling for maintenance and repair of equipment.
• Monitors and provides a monthly order error rate report.
• Monitors appropriate logs to make sure all draws are being performed in a timely manner.
• Monitors turnaround by phlebotomists and lab assistants.
• Ensures phlebotomy service personnel maintain a positive client/patient-focused attitude.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED