Phlebotomist and Patient Service Representative - Talsman Primary Care - PRN

Mercy Health • Youngstown, OH

1d • Onsite

About The Position

Mercy Health is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people in mind, body, and spirit through exceptional patient care. The organization fosters a culture of compassion, collaboration, excellence, and respect, seeking individuals committed to its values of compassion, human dignity, integrity, service, and stewardship. The Laboratory Department is looking for a Phlebotomist to join its growing team. This dual role involves drawing quality blood samples from patients, preparing specimens for lab testing, and completing clerical duties efficiently. Clerical responsibilities include order entry, result look-up, report generation, and answering internal/external calls in a friendly and helpful manner.

Requirements

• High School Degree or GED
• Ability to provide quality, error-free work in a fast-pasted environment
• Engage with staff and patients in a professional manner
• Position requires travel to off-site locations

Nice To Haves

• Phlebotomist Certification preferred but not required
• One-year phlebotomy experience preferred but not required
• Customer service in a retail or service environment preferred

Responsibilities

• Provides excellent customer service skills by greeting patients and the community in a respectful manner
• Collects all specimens according to established procedures from patients and ensures that they are properly processed
• Identifying patients accurately and matching the patient’s identity with the correct service is critical for patient safety
• Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders
• Performs departmental-related clerical duties such as checking inventory, stock supplies, and answer phones as needed
• Must possess the ability to troubleshoot and resolve problems promptly
• Other duties as assigned

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees