Philanthropy Coordinator

Morgan Memorial Goodwill Industries•Boston, MA

32d•Onsite

About The Position

Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance. SUMMARY: The Philanthropy Coordinator has responsibility for supporting the administrative aspects of the organization’s fundraising efforts in a timely and accurate manner. This includes managing gift processing for all aspects of the fundraising program; preparing donor correspondence and acknowledgements; responding to donor inquiries and requests for information; maintaining accurate information in the database; generating reports from the database; and coordinating with the Finance Department on documentation of funds raised. This role also supports development-related events through list management, sponsorship tracking, and acknowledgements.

Requirements

Bachelor’s degree (preferred) or Associate’s degree and two years of related experience.
Two (2) years of work experience in addition to above.
Strong attention to detail and superior organizational skills.
Proficiency with Microsoft Office, particularly Word and Excel.
Familiarity with databases; prior experience with Raiser’s Edge preferred.
Strong written communication skills, along with good interpersonal skills.
Ability to handle sensitive information confidentially.
Ability to adapt to changing priorities and manage multiple projects.
Demonstrated initiative and commitment to meeting tight deadlines.
Team player who is willing to adjust in order to reach goals.
Satisfactory results of all required Goodwill background checks.

Nice To Haves

Familiarity with a web Content Management System highly desirable.

Responsibilities

Processes philanthropic gifts on a daily basis, ensuring timely and accurate data entry and adhering to all coding and categorizing requirements for the Raiser’s Edge database.
Uses Raiser’s Edge to pull data for the direct mail program, create reports, and assist in performing analysis of the database as required.
Works with marketing to create appeal-specific web pages in conjunction with direct mail fundraising.
Prepares acknowledgement letters, typically on a weekly basis, reflecting specific requirements. Assures the letters are accurate and timely.
Responds to donor inquires that arise throughout the year, from clarifying gift information to recording requests for special handling.
Works closely with temporary/seasonal employees hired to help with data entry in order to ensure quality control and flag any issues.
Coordinates with the Finance Department on charitable funds raised, creating monthly gift reports, and supporting the financial reconciliation process as needed. Investigates gifts that require special handling from an accounting standpoint.
Works in partnership with the philanthropy team to keep information current and accurate within Raiser’s Edge.
Assists with the coordination and execution of special events and other projects including managing lists, tracking RSVPs, preparing name tags, and other related activities as needed.
Uses Constant Contact to email updates and e-solicitations to Goodwill’s donor base and other constituencies using approved copy and content.
Coordinates large mailings generated by the Marketing and Development teams.
Supports the department by answering the departmental phone and email, fielding questions from constituents, ordering supplies.
Serves as back up to the Executive Administrator in the Executive Office by answering phones, greeting guests and supporting meetings.
Performs other duties as required.