Pharmacy Training Coordinator - Outpatient Pharmacy

The University of Kansas Health System•Lenexa, KS

8d•Onsite

About The Position

Join our Outpatient Pharmacy team! Outpatient Pharmacy is currently hiring for a Training Coordinator. This position is a full time opportunity with limited evening and weekend commitments at our Southlake campus in Lenexa, Kansas. The Pharmacy Training Coordinator delivers education and training programs that enable pharmacy team members to acquire and maintain the knowledge and skills required for their roles. This role supports training initiatives for onboarding and ongoing training needs within the outpatient pharmacy. Training coordinators are expected to utilize adult learning theories and principles to effectively deliver training that meets the needs of adult learners. In this role, training coordinators work in outpatient pharmacy spaces applicable to their role approximately 50% of the time. The training coordinator will also have some involvement in other activities related to training such as developing training materials and auditing work. Available positions include training support for hospital discharge pharmacies, home delivery pharmacy, specialty pharmacy, outpatient pharmacy onboarding programs, outpatient pharmacy call center and other ambulatory pharmacy services.

Requirements

High School Graduate
Associates Degree
3-5 years of relevant experience.
OR 3 or more years in lieu of Associates Degree
Experience educating others in both formal and experiential settings
Read and write in English
Effective writing skills applicable to policies, procedures, and development of training documents
Must have excellent written and verbal communication, facilitating and project management skills
Must apply techniques to ensure the success of all types of learners
Understanding of Adult Learning Principles and ability to develop learning programs that adhere to those principles.
Experience in managing multiple large-scale design projects.
Experience in developing high-quality, interactive, visually enhanced presentations, participant workbooks and job aids that engage users in their own development.
Highly proficient in online design authoring tools (i.e., Articulate Storyline).
Experience in measuring learning effectiveness.
Strong work ethic, self-motivated and able to contribute creative ideas into the design and development of learning programs.
Ability to work independently and collaboratively to achieve desired results.
Proficient in Microsoft Word, PowerPoint, Excel and Outlook.
Displays the flexibility necessary to adjust to changing/additional duties and responsibilities as the needs and business change.
Works well in a fast-paced environment and is detailed oriented.
Ability to learn and master specialized applications.
Internet based technology skills.
Advanced problem-solving skills.
Strong customer service skills.

Nice To Haves

Bachelors Degree
1 or more years experience as a Pharmacy Tech
Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) or other recognized entity
Certified Pharmacy Technician (CPhT) - National Healthcareer Association (NHA)
Active license

Responsibilities

Effectively communicates vision and goals for the training program in supporting pharmacy enterprise operations.
Organizes and facilitates competency model for pharmacy employees.
Monitors progress with education and compliance with regulatory requirements (continuing education, licensure/registration, personnel documentation for accreditation, etc.).
Establishes policies and procedures, standards of work and work instructions for pharmacy trainees.
Coordinates these records to ensure that they are consistently up-to-date and meeting current practice standards.
Conducts observations and assessments of the performance of pharmacy trainees, providing clear direction and regular monitoring and feedback on performance.
Partners with Pharmacy Master Trainer and Training Leadership on new initiatives and training updates.
Support continuous performance improvement initiatives.
Establishes system for maintaining and improving training program and documentation.
Performs audit to ensure training is effective and standards are being held.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Other duties may be assigned as required.