Pharmacy Technician- Retail Non Specialty

St. Matthews Pharmacy•Louisville, KY

6d•$19 - $22

About The Position

Make a Difference Every Day! Help Achieve Remarkable Outcomes in Addiction Treatment and Change Lives Join a Growing Company with Opportunity for Career Advancement Through an innovative pharmacy program, St. Matthews Pharmacy removes barriers to treatment and deliver life-saving services and medications to patients in a stigma-free environment. Join a company that is driven by a higher purpose—to make a difference in the lives of those they serve, especially those affected by addiction. A leader in quality standards, St. Matthews Pharmacy provides solutions for payers, clinicians and organizations involved with substance use disorder. St. Matthews Pharmacy is one of the only companies that offers access to all FDA approved medications for substance use disorder through our full-service, high-touch pharmacies. We are seeking a talented Pharmacy Tech to join our team at St Matthews Pharmacy. The Pharmacy Technician is responsible for working under the direction of a pharmacist. This role is responsible for assisting the pharmacist in data entry, packing and shipping of RX orders, coordinating care, communication, and processes between various stakeholders such as pharmacies, patients, prescribers, payors and other third parties. Candidates should be efficient, organized, have impeccable attention to detail, and be comfortable working in a fast-paced, high-volume retail environment. The Pharmacy Technician reports to the Pharmacist In Charge. Position is Full Time Position is Hourly Non Exempt Hours will vary May include occasional weekend day Pay rate $19.00hr-$22.00hr

Requirements

MS Word, Teams, and Outlook experience
Intermediate to advanced Excel proficiency
Maintain focus and multitask in a busy environment.
Organizational skills sufficient to maintain consistently accurate records.
State Registered Pharmacy Technician+/- Certified Pharmacy Technician (CPhT). Pharmacy can expedite registration for qualified applicant.
Pharmacy technician, accounting, database management experience preferred
Ability to evaluate options and to make efficient decisions.
Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail.
Active certification from the Kentucky board of pharmacy as a Pharmacy Technician (or able to obtain ) License must be in good standing
High School Diploma/GED required
2+ years’ experience and/or training as a Registered Pharmacy Technician, preferred
Knowledge of pharmacy filling systems
Strong communication, interpersonal and organizational skills
Communicates effectively with customers, referring physician staff, and colleagues/employees of organization
Ability to interact and communicate with people over the phone, sometimes in stressful situations
Detail oriented and able to multi-task
Basic data entry and/or word processing skills
Ability to verify data input and correct errors
Reads and accurately interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals
Conveys empathy and understanding when handling customer service issues
Adds, subtracts, multiplies, and divides in all units of measure, using whole numbers, common fractions, and decimals
Computes rates, ratios, and percentages
Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form
Light to moderate physical effort (lift/carry up to 25 lbs.) -Heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions and both physical and mental stress

Nice To Haves

Pharmacy technician, accounting, database management experience preferred
2+ years’ experience and/or training as a Registered Pharmacy Technician, preferred

Responsibilities

Performs data entry, including patient demographic, billing, medical history, and prescription information.
Provides excellent customer service as evidenced by a willingness and ability to assist customers with their questions/concerns, treating customers in a friendly and helpful manner, and maintaining a positive attitude
Answering phones and making outbound refill reminder calls
Communicate with patients and providers to ensure timely management of prescription medication therapy
Places outbound patient calls to periodically update patient health data in coordination with drug therapy
Effectively triages customer's questions and needs to the appropriate staff member
Addresses customer's basic questions regarding wait times and medication in-stock position
Conducts customer outreach calls regarding compliance and routine matters in accordance with the patient management program
Follows up with insurance companies in a timely manner regarding prior authorizations and billing
Receive inventory and updates perpetual counts as per policy
Receives and stores incoming supplies
Maintains cleanliness of work area and equipment
Participates in quality improvement activities and projects
Upholds patients' rights including privacy and confidentiality
Follows cold storage management protocols
Prepares and coordinates medications for shipment
Greet and assists walk-in customers
Perform other duties as assigned by supervisor.