Pharmacy Technician - Patient Services Representative

PharMerica•Woodridge, IL

23h•Onsite

About The Position

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. They also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, PharMerica combines the personal touch of a neighborhood pharmacy with the resources of a national network. Their comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. The company is committed to enhancing resident health, reducing staff burdens, and supporting clients' success. The Pharmacy Technician - Patient Services Representative prepares technical and clerical tasks associated with the preparation, labeling, and dispensing of pharmaceuticals, and plays an integral role in inventory and quality assurance activities.

Requirements

Successful completion of an approved/accredited pharmacy technician training program
Registered Pharmacy Technician license in state of practice per state regulations
National Pharmacy Technician Certification as required by the state board of pharmacy in state of practice
One to three (1-3) years of related pharmacy experience in a home care setting, retail, or pharmacy setting
General knowledge of drug terminology, pharmaceutical calculations, drug use and aseptic techniques
Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis
Effective mathematical and communication skills required
Basic pharmacy knowledge of reading and interpreting prescriptions
Ability to work independently, accurately, and efficiently
Ability to perform constant sitting and typing on a keyboard with fingers, and occasional standing, and walking
Ability to push/pull and lift/carry 10-30 lbs

Nice To Haves

IV certification preferred

Responsibilities

Coordinates and facilitates new referrals and admissions through collaboration with nurses, customer service and distribution
Conducts and documents initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs
Escalates to a clinician as needed
Answers inquiries from patients, families, physicians and other healthcare professionals. Escalates to a clinician as needed
Maintains thorough and appropriate documentation in the customer/patient record of all clinical activities and communication with patients, physicians and other healthcare professionals
Coordinates and schedules the preparation of IV therapies and home medical equipment orders with the assistance of the Pharmacist
Helps coordinate patient care activities with Pharmacists, Nurses, other Technicians and Patient Care Coordinators
Prepares labels, prescriptions and compounding/mixing worksheets and completes and maintains product lot numbers, expiration dates and batch records
Generates delivery/pick slips under the supervision of the Pharmacist. Picks and pulls supplies and home medical equipment
Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
Participates in branch management, department and intra-departmental meetings and quality improvement activities
Adheres to all accreditation, OSHA, FDA, state, local and federal regulations and standards relevant to infusion pharmacy and home medical equipment
Other duties as assigned