Pharmacy Technician - Medication Access

Cleveland Clinic

19h • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Responsible for providing prescription delivery service to patients in a variety of care settings such as: the hospital, Emergency Department, or infusion room setting. Provides multi-disciplinary support to pharmacists, nurses, case managers, and other staff to promote an effective transition of care. Identifies patients eligible for delivery service, reviews drug benefit information for patients, third parties and HMOs to promote a smooth medication procurement process and to ensure reimbursement requirements are met. Delivers prescriptions to patients and ensures proper payment upon delivery. This position has a sign on bonus of up to $2,500 Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Medical Access Pharmacy Technician, you will work with discharge, Peds, and Transplant Teams. You will be assigned to an in-patient care team, check how many patients are admitted, check the status of patient’s insurance and work through insurance issues with the team to plan for what types of medications they can be prescribed (cost, etc.). We are looking for some with pharmacy background, medication knowledge, and insurance claims familiarity. A caregiver in this position works from 8:00AM – 6:30PM.

Requirements

• High School Diploma/GED
• Six months of related experience OR completion of a Pharmacy Technician Program
• Upon hire, must hold an active registration as a Registered Pharmacy Technician through the Ohio Board of Pharmacy (OBOP).
• Must obtain a national certification as a Certified Pharmacy Technician (CPhT) certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA) within 18 months of hire.

Nice To Haves

• Experience dealing with third party insurance and prior authorization process

Responsibilities

• Communicate directly with patients and caregivers while performing technical functions within the assigned work area to ensure timely and accurate procurement of prescriptions and documentation within the electronic medical record when required.
• Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems in an efficient and patient-centered manner.
• Coordinate education, bedside medication delivery, and medication payment.
• Assist with the development and implementation of policies and procedures to ensure a seamless medication-related procurement process for patients.
• Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience.
• Assist manager in creating, implementing and monitoring quality control programs in assigned area.
• Conduct third party prior authorization requests when needed.
• Monitor program performance, including patient volumes served and patient experience indicators, serving as a valued resource to identify discharge prescription coverage issues and assist in their resolution.
• Complete medication histories or other transitional care activities as assigned per location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees