Pharmacy Technician II

Elevance Health • Atlanta, GA

1d • Remote

About The Position

CarelonRx, a proud member of the Elevance Health family of companies, is seeking a Pharmacy Technician II for its Clinical Pharmacy Care Center (CPCC). The CPCC is a clinical pharmacy call center that services Medicare, Medicaid, and Commercial member populations. The primary goal is to reach out to members identified as having gaps in care to close those gaps through education and assistance. This role is virtual full-time, except for required in-person training sessions, providing maximum flexibility and autonomy while ensuring essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Elevance Health is a Fortune 25 company dedicated to improving lives and communities and making healthcare simpler, fostering a culture that advances strategy and leads to personal and professional growth for its associates.

Requirements

• Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
• Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
• Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Nice To Haves

• Experience communicating with and supporting Medicaid members preferred.
• Call center experience with high call volumes preferred.
• Experience in discussing medication adherence preferred.
• Proficient in computer systems and multitasking preferred.
• Patient care experience preferred.

Responsibilities

• Verifies member information and inputs data for the pharmacists.
• Educates members about prescriptions and medication resources or assistance programs.
• Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures.
• Assists members with scheduling their preventive test/screenings and medication resources or assistance programs.
• Makes outreach to members or providers to close care gaps and improve outcomes.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical benefits
• dental benefits
• vision benefits
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees