Pharmacy Technician II - Specialty Pharmacy

Nationwide Children's Hospital • Columbus, OH

19d • Hybrid

About The Position

The Pharmacy Technician II – Specialty Pharmacy position exists to provide technical expertise in the specialty pharmacy. The position supports the pharmacy by making patient calls, working on prior authorizations, preparing medications for delivery, and completing technician-related duties. This role is primarily based in a call center role and will also staff in the Outpatient Pharmacy on a routine basis.

Requirements

• High school diploma or equivalent
• Board of Pharmacy technician license
• Completion of a pharmacy technician program, two years of experience as a pharmacy technician (preferably in a setting appropriate for the position, e.g. outpatient, hospital, etc.), experienced NCH Outpatient Pharmacy Technician in good standing, or a bachelor’s degree
• Certification as a pharmacy technician or documented passing score on certification exam prior to start date
• Demonstrated skills in algebra by passing score on math competency administered on site

Nice To Haves

• Minimum 1 year of experience as a pharmacy technician preferred.

Responsibilities

• Accepts prescription, establishes billing/patient charges, documents patient’s allergies correctly, interprets and enters information regarding the outpatient prescription into the computer system
• Serves as call center agent: answers the telephone and assists caller or forwards to appropriate individual (pharmacist, pharmacy administration, etc.). Places outbound calls to patients to schedule prescription deliveries.
• Prepares shipments appropriately to ensure drug stability during transit.
• Acts as a prior authorization subject matter expert: monitor, follow-up with and record all insurance prior authorizations and re-authorizations required by payers to help ensure compliance and continuity of treatment.
• Helps support the appeal process to overturn insurance denials and/or benefit exclusions when needed.
• Works on patient’s behalf to identify and assess reimbursement coverage options for those with insurance and coordinate and/or investigate financial options for those without insurance.
• Manages pharmacy stock, including ordering and organizing and notifies pharmacist or inventory coordinators of any problems or concerns

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees