Pharmacy Technician II - Paragon Specialty Pharmacy

Elevance Health • Plano, TX

2d • Onsite

About The Position

Pharmacy Technician II – Paragon Specialty Pharmacy Pharmacy Location: 3033 W President George Bush Hwy., STE 100, Plano TX 75075 In Office Expectation: Onsite; This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Shift & Hours: Monday – Friday, 9:00AM – 6:00PM Central Standard Time A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting. The Pharmacy Technician II – Specialty is responsible for assisting pharmacists in the performance moderately moderate complex technical and clerical duties involved in the daily operations of the Pharmacy, as allowed by law and/or regulation.

Requirements

• Requires a High School Diploma or equivalent.
• Requires a minimum 2 years experience as pharmacy technician with training/experience in alternate site/home health pharmacy practice and the preparation of sterile products.
• Requires a current, active, valid and unrestricted Certified Pharmacy Technician certificate and/or license.
• Maintain a current pharmacy technician certificate where required by law and/or regulation.
• Multi-state certification is required if this individual is providing services in multiple states.
• Satisfactory completion of a Tuberculosis test is a requirement for this position.

Nice To Haves

• Attention to detail highly preferred.
• Comfortability being on the phone and making inbound/taking outbound calls to members is highly preferred.
• Direct patient communication experience preferred.
• Insurance, PBM, and/or major medical claims experience highly preferred.
• Specialty, retail, and/or mail order pharmacy experience highly preferred.

Responsibilities

• Assists the pharmacist with dispensing items a physician orders to a valid prescription adhering to the appropriate guidelines and policies.
• Check for expired / unusable products and disposes of them properly.
• Answers and initiates communications related to providing pharmaceutical care.
• Prepares delivery tickets.
• Assists the patient delivery representative in orders, receiving, maintaining, and tracking all infusion-related equipment.
• Fulfills the duties of the patient delivery representative when required.
• Completes daily cleaning and monthly cleaning.
• Follows a process to minimize mis-fills, product waste, and HIPAA violations.
• Checks and maintains inventory levels; places inventory orders, logs in new inventories.
• Documents all activities appropriately.
• Completes negative counts and wholesaler orders promptly.
• Completes drug expiration review monthly.
• Assists with any inventory-related questions from team members daily and during quarterly inventory.
• Dispenses to patients and completes assessments.
• Dispenses for active patients by established cut-off times.
• Picks and pulls all items on medication work orders and delivery tickets accurately.
• Packages deliveries according to standard operating procedures based on specific medication, cold-chain testing, season and delivery location.
• Able to troubleshoot pump issues without assistance from team members or supervisors.
• Follows up on hospitalization and pending pump pick-up report.
• Follows correct process to minimize mis-fills, unscheduled deliveries, waste of product, and HIPAA violations.
• Documents QARs/indicators appropriately in the portal without prompts
• Maximizes the efficiency and productivity of the pharmacy and delivery operations.
• Strives to achieve cost effectiveness in all areas (including purchasing, inventory control, staffing delivery services).
• Associates in this role are expected to keep up with continuing education necessary to maintain current licensure in all states licensed and maintain a current pharmacy technician certificate where required by law and/or regulation.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees