Pharmacy Technician II - Paragon Specialty Pharmacy

Elevance Health • Plano, TX

2d • Onsite

About The Position

Pharmacy Technician II – Paragon Specialty Pharmacy Pharmacy Location: 3033 W President George Bush Hwy., STE 100, Plano TX 75075 In Office Expectation: Onsite; This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting. The Pharmacy Technician II – Specialty is responsible for assisting pharmacists in the performance moderately moderate complex technical and clerical duties involved in the daily operations of the Pharmacy, as allowed by law and/or regulation. How You Will Make an Impact Primary duties may include, but are not limited to: Assists the pharmacist with dispensing items a physician orders to a valid prescription adhering to the appropriate guidelines and policies. Check for expired / unusable products and disposes of them properly. Answers and initiates communications related to providing pharmaceutical care. Prepares delivery tickets. Assists the patient delivery representative in orders, receiving, maintaining, and tracking all infusion-related equipment. Fulfills the duties of the patient delivery representative when required. Completes daily cleaning and monthly cleaning. Follows a process to minimize mis-fills, product waste, and HIPAA violations. Checks and maintains inventory levels; places inventory orders, logs in new inventories. Documents all activities appropriately. Completes negative counts and wholesaler orders promptly. Completes drug expiration review monthly. Assists with any inventory-related questions from team members daily and during quarterly inventory. Dispenses to patients and completes assessments. Dispenses for active patients by established cut-off times. Picks and pulls all items on medication work orders and delivery tickets accurately. Packages deliveries according to standard operating procedures based on specific medication, cold-chain testing, season and delivery location. Able to troubleshoot pump issues without assistance from team members or supervisors. Follows up on hospitalization and pending pump pick-up report. Follows correct process to minimize mis-fills, unscheduled deliveries, waste of product, and HIPAA violations. Documents QARs/indicators appropriately in the portal without prompts Maximizes the efficiency and productivity of the pharmacy and delivery operations. Strives to achieve cost effectiveness in all areas (including purchasing, inventory control, staffing delivery services). Associates in this role are expected to keep up with continuing education necessary to maintain current licensure in all states licensed and maintain a current pharmacy technician certificate where required by law and/or regulation.

Requirements

• Requires a High School Diploma or equivalent.
• Requires a minimum 2 years experience as pharmacy technician with training/experience in alternate site/home health pharmacy practice and the preparation of sterile products .
• Requires a current, active, valid and unrestricted Certified Pharmacy Technician certificate and/or license.
• Maintain a current pharmacy technician certificate where required by law and/or regulation.
• Multi-state certification is required if this individual is providing services in multiple states.
• Satisfactory completion of a Tuberculosis test is a requirement for this position.

Nice To Haves

• Attention to detail highly preferred.
• Comfortability being on the phone and making inbound/taking outbound calls to members is highly preferred.
• Direct patient communication experience preferred.
• Insurance, PBM, and/or major medical claims experience highly preferred.
• Specialty, retail, and/or mail order pharmacy experience highly preferred.

Responsibilities

• Assists the pharmacist with dispensing items a physician orders to a valid prescription adhering to the appropriate guidelines and policies.
• Check for expired / unusable products and disposes of them properly.
• Answers and initiates communications related to providing pharmaceutical care.
• Prepares delivery tickets.
• Assists the patient delivery representative in orders, receiving, maintaining, and tracking all infusion-related equipment.
• Fulfills the duties of the patient delivery representative when required.
• Completes daily cleaning and monthly cleaning.
• Follows a process to minimize mis-fills, product waste, and HIPAA violations.
• Checks and maintains inventory levels; places inventory orders, logs in new inventories.
• Documents all activities appropriately.
• Completes negative counts and wholesaler orders promptly.
• Completes drug expiration review monthly.
• Assists with any inventory-related questions from team members daily and during quarterly inventory.
• Dispenses to patients and completes assessments.
• Dispenses for active patients by established cut-off times.
• Picks and pulls all items on medication work orders and delivery tickets accurately.
• Packages deliveries according to standard operating procedures based on specific medication, cold-chain testing, season and delivery location.
• Able to troubleshoot pump issues without assistance from team members or supervisors.
• Follows up on hospitalization and pending pump pick-up report.
• Follows correct process to minimize mis-fills, unscheduled deliveries, waste of product, and HIPAA violations.
• Documents QARs/indicators appropriately in the portal without prompts
• Maximizes the efficiency and productivity of the pharmacy and delivery operations.
• Strives to achieve cost effectiveness in all areas (including purchasing, inventory control, staffing delivery services).
• Associates in this role are expected to keep up with continuing education necessary to maintain current licensure in all states licensed and maintain a current pharmacy technician certificate where required by law and/or regulation.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees