Pharmacy Technician II (Clinical Services) - Wilson Community Health Center

Carolina Family Health Centers•Wilson, NC

9d•$17•Onsite

About The Position

Come join our “Family” and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence...where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients. Position Overview The Pharmacy Technician II - Clinical Services at our Wilson Community Health Center supports the comprehensive clinical pharmacy and enabling services. These services include medication therapy management, medication adherence clinic, value-based model appointments, Medicare Part D counseling, etc. This position will also serve in functions of the dispensing pharmacy as needed. The Pharmacy Technician is expected to maintain a high level of accuracy, communicate effectively with patients, pharmacists, and other healthcare professionals within an ambulatory clinic/pharmacy setting. In addition to traditional Pharmacy Technician II - Clinical Services responsibilities (prescription entry, medication preparation, and customer service) within the in-house pharmacies, responsibilities include a variety of tasks which include contacting patients by phone for various clinical pharmacy and/or enabling services, maintaining the appointment schedules for the clinical pharmacists, preliminary patient interview during appointments, and data entry into various computer-based or web-based systems for the purposes of documentation or data collection. THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

Requirements

High school diploma or GED
National Pharmacy Technician Certification through Pharmacy Technician Certification Board is required
Computer literacy
Must be self-directed with good organization skills
Excellent communication skills with a high level of comfort interacting with medical providers, pharmacists, pharmacy department staff, and, most importantly patients
Previous pharmacy work experienced is required
Valid North Carolina Driver's license - travel is required to all Carolina Family Health locations
Within 6 months of hire, must become a trained Medicare counselor through the North Carolina Department of Insurance Seniors' Health Insurance Information Program

Responsibilities

support comprehensive clinical pharmacy and enabling services of the department
communicate effectively with patients, pharmacists, and other healthcare professionals
contact patients over the phone (often times “cold calling”) for various clinical pharmacy and/or enabling services
maintain the appointment schedules for the pharmacist and ensuring that sufficient numbers of patients are scheduled
perform appointment reminders for patients in advance of the appointment
manage the no-showed patient appointments with attempts to reschedule
provide support to the pharmacists providing clinical pharmacy and/or enabling services
data entry into various computer based or web-based systems for the purposes of documentation or data collection
begin the preliminary patient interview during the appointment prior to the pharmacist