This position provides technical support to pharmacists for ambulatory refill authorization requests. Functions as a liaison and a point of contact for various pharmacy operations and interdisciplinary team members. Facilitates and prioritizes time sensitive duties which may include but are not limited to pharmacy program support and operational procedures. Person working this shift is responsible for ensuring accountability and accuracy of standard operations procedures in these areas. Function/Duties of Position Process refill authorization requests for assigned ambulatory clinics. Review for accuracy and apply appropriate authorization protocols. Identify valid requests and triage appropriately to pharmacist or provider for review. Document the receipt, status and outcome of authorization requests in the electronic medical record. Provide applicable documentation for pharmacist or provider to complete review Perform designated workflows and other duties as assigned Perform daily activities specifically related to triage procedures or program specific procedures Provide support for refill authorization requests that may include patient, physician or pharmacy outreach Other Duties as Assigned
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees