Pharmacy Tech Trainee, Retail
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Retail Pharmacy Technician Trainee, under the direct supervision of a licensed pharmacist, assists in the various activities of the pharmacy department. Such duties include customer service, setting up, packaging and labeling patient medication; maintaining inventories of medications and supplies; checking patients in and out of the pharmacy, and any other duties subject to limitations as set forth by the MA Board of Pharmacy. This position will function in strict accordance with standard written procedures and guidelines, any deviation from which must be approved by the supervising pharmacist.
Requirements
- Must work under the direct supervision of the pharmacist and have no drug related offenses.
- Ability to work effectively with all NCH staff.
- Ability to provide compassionate care to patients.
- Ability to tactfully communicate with both internal and external customers.
- Ability to work well on a team as well as independently.
- Ability to recognize emergency situations and respond appropriately.
- Ability to demonstrate excellent customer service skills in a fast-paced environment.
- Ability to demonstrate adequate technical skills and judgment.
- Ability to pass department competencies.
- Ability to maintain confidentiality.
- Strong understanding of computer technology.
- Strong attention to detail.
- Exceptional organizational skills and flexibility to handle multiple tasks and deadlines.
- Must be able to communicate verbally, read and write English proficiently.
- High School Diploma or Equivalent required
- Candidate must successfully complete the Massachusetts Board of Pharmacy Technician in Training application and receive a License.
- Must work to become a registered pharmacy technician following these guidelines: The trainee will be administered a Massachusetts Board of Pharmacy “approved” test on-site after appropriately completing 500 hours of work in the pharmacy department. The trainee may take the test as many times on-site as needed to successfully pass it before 1000 hours of work. After 1000 hours of work, if the trainee has not passed the test, they can no longer work in the pharmacy.
Responsibilities
- Greets people coming into the pharmacy and ascertains their needs.
- Provides kind and professional patient service.
- Receives, checks-in, rotates and stores all medications and supplies received from manufacturers, wholesalers and other vendors.
- Completes data entry, insurance and billing procedures and prepares prescriptions.
- Supports the system of drug inventory, distribution, and quality control.
- Participates in the physical inventory of all pharmaceutical products.
- Identifies and segregates expired medications from the main inventory.
- Maintains the organization and cleanliness of the pharmacy.
- Restocks the medication dispensing areas.
- Interprets medication labels and accurately picks medications from the dispensing stock.
- Accurately counts or measures the product and places it in the proper location.
- Learns the Enterprise Rx, Script-Pro, Pickpoint and RMS systems with proficiency.
- Learns proper maintenance of all systems.
- Escalates issues to Pharmacists as needed.
- Understands the requisite laws and regulations related to the practice of the Pharmacy Technician Trainee.
- Represents the pharmacy department and NCH in a professional manner.
- Reports to work on time and gives adequate notice of absenteeism or tardiness.
- Adheres to all Pharmacy and NCH policies and procedures.
- Participates in quality improvement activities.
- Develops and maintains a positive and professional relationship with customers and NCH staff.
- Maintains confidentiality at all times.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
