Pharmacy Support Specialist

TruDataRx•Nashville, TN

About The Position

This individual will support the Customer Service, prior authorizations, and other needs of the TruCard Product and Pharmacy team. Resolve and log all inbound member or client concerns Complete administrative tasks related to prior authorizations and appeals Support clinical team in prior authorization case reviews Support clinical team with outbound member and provider calls Perform additional projects and tasks as needed

Requirements

Competitive candidates will have a minimum of 2 years experience in PBM operations, including medical necessity or prior authorization case reviews
Candidates without PBM experience will be considered if they have leadership experience, e.g. team lead or trainer, or experience with special projects, e.g. inventory management
Fast learner and interested in potential growth opportunities as the product roles expand
Excellent verbal and written communication skills a must
Pharmacy technician experience preferred
PBM experience preferred
A track record of fostering collaboration, resolving conflicts, and managing projects is preferred.
Excellent technical skills in Google Work products (Docs, Drive, Slides) and Microsoft (Word, PPT, Excel)
Ability to work well with others in a collaborative environment
Ability to get things done with resources you don’t control
Willingness to admit you don’t know and ask for help
Exhibit constant curiosity and a drive to problem solve
Exhibit desire to learn and grow on a continuous basis

Nice To Haves

Pharmacy technician experience preferred
PBM experience preferred
A track record of fostering collaboration, resolving conflicts, and managing projects is preferred.