Pharmacy Support Specialist - 466 Lexington Avenue (Office)

Shields Health Solutions • New York, NY

13d • $66,300 - $70,000 • Onsite

About The Position

We’re seeking a motivated, detail-oriented Pharmacy Technician to join our fast-growing specialty pharmacy team. This role is ideal for someone who thrives in a clinical setting, values patient care, and can work independently while collaborating closely with patients, clinicians, and internal teams.

Requirements

• State-registered Pharmacy Technician required; national certification (CPhT) preferred.
• Minimum 2 years required; 3–5 years preferred in a pharmacy technician role.
• High School Diploma or GED required.
• Strong communication, organization, and problem-solving skills; proficient in Microsoft Office.
• Empathetic, dependable, detail-oriented, and a team player.

Nice To Haves

• Experience in transplant, hepatitis C, HIV, infectious disease, or oncology is a plus.

Responsibilities

• Deliver personalized medication support and adherence services to patients.
• Collaborate with clinic staff (physicians, nurses, etc.) to integrate pharmacy services into patient care.
• Educate patients on pharmacy benefits and assist with onboarding.
• Manage prescription refills, prior authorizations, and financial assistance.
• Maintain accurate documentation and support process improvements.
• Identify and manage specialty medications and related supplies.
• Communicate with centralized service teams to ensure continuity of care.
• Participate in quality initiatives and contribute to operational enhancements.

Benefits

• Competitive salary and bonus potential.
• Opportunity to work directly with patients and clinicians.
• Mission-driven company improving specialty medication access.
• Supportive team environment with growth opportunities.
• Commitment to diversity, equity, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED