About The Position

The Senior Manager, Pharmacy Sales & Account Management (CP-SAM) leads pharmacy benefit strategy for assigned Middle Market and Select Segment clients. This role serves as the primary pharmacy subject matter expert, partnering with Medical Sales, internal pharmacy teams, clients, and brokers to drive retention, growth, and integrated pharmacy solutions while leading an in-market pharmacy team.

Requirements

  • 5+ years of PBM experience, preferably in a leadership or management role.
  • Extensive pharmacy background (pharmacist or non-pharmacist).
  • Strong expertise in PBM pricing, contracting, and financial strategy.
  • Experience with consultative sales and client management methodologies.
  • Strong analytical, communication, and executive presentation skills.
  • Ability to work independently and execute market-level business plans.
  • Proficiency with Microsoft Office tools.
  • Willingness to travel up to 50% (seasonal).
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

  • Previous people management experience preferred.
  • Knowledge of PBM clinical programs and specialty pharmacy preferred.

Responsibilities

  • Lead pharmacy strategy for the assigned market in alignment with corporate and local objectives.
  • Develop and execute market-specific pharmacy business and service plans to support financial goals.
  • Partner closely with Medical Sales leadership to support integrated sales and retention strategies.
  • Serve as the market lead pharmacy subject matter expert for clients, brokers, and consultants.
  • Retain the assigned book of business through proactive portfolio management and PBM pricing expertise.
  • Support new sales and renewals by leading pharmacy RFP, pricing, and finalist strategies.
  • Drive adoption of pharmacy programs and solutions that lower total cost of care.
  • Lead, coach, and develop Pharmacy Clinical Account Managers and/or Pharmacy Account Executives.
  • Oversee hiring, onboarding, performance management, and team resource alignment.
  • Ensure successful new client implementations, renewals, and benefit plan changes.
  • Act as escalation point for complex pharmacy issues in partnership with Service Operations.
  • Build and maintain strong relationships with internal stakeholders and enterprise partners.
  • Represent Cigna Pharmacy Management in market strategy meetings and local industry events.

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
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