Pharmacy Clinical Services Manager
About The Position
The Clinical Services Manager is responsible for ensuring that Cub Pharmacy integrated and non-integrated clinical services performed by pharmacists, pharmacy technicians, and other health care providers involved in administration of said clinical services are performed following industry best practices. The individual serves as a key liaison between the pharmacy department and Cub Foods/UNFI marketing, accounting, finance, and other business focus areas. This individual also manages approximately 30 vendor/industry relationships for products, vaccines, and software related to execution of Clinical Programs.
Requirements
- Doctorate in pharmacy (PharmD) required.
- 3-5 years of experience in providing or overseeing MTM/CMM services and/or other structured clinical services in a community pharmacy setting
- Strong communication skills; must be able to present complex information (both verbal and written) to pharmacy teams and executive leadership.
- Ability to manage large and complex data sets to make data-driven decisions and automate key performance indicator reporting.
- Strong understanding of community pharmacies, clinical program services, and healthcare operations.
- Ability to reflect on current processes and procedures to recommend and implement improvements
- Ability to work autonomously, set priorities effectively, and scope and complete projects under deadlines
- Strong attention to detail, problem-solving and analytical skills
- Proven ability to work with a team at all levels of staff, management and leadership in a collegial manner across multiple departments
- Willingness to travel occasionally, as required.
Nice To Haves
- Experience in healthcare or clinical program marketing preferred.
Responsibilities
- Contribute to quality-based initiatives focused on patient care, outcomes, cost avoidance, and reduction.
- Evaluate and implement innovative solutions and clinical services for community pharmacies, including margin impact assessments and contract negotiations.
- Manage approximately 30 vendor/industry relationships and contract terms to meet business and support needs effectively.
- Develop and enforce policies and procedures in line with regulatory and compliance requirements.
- Negotiate optimal and competitive pricing and other contract terms with vaccine manufacturers and health related software vendors
- Collaborate with all pharmacy departments (procurement, managed care, informatics, and compliance) where applicable to grow and strengthen Clinical Programs and the Cub Pharmacy business, overall.
- Coordinate the production of all marketing materials for clinical programs, ensuring alignment with brand standards and messaging and representation in all corporate marketing materials.
- Measure and report on outcomes of all clinical initiatives, providing insights to guide strategy and improvement.
- Performs other duties as assigned.
Benefits
- Medical, Dental, Vision and Life Insurance
- 401K match up to 4%
- Flexible Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Merchant Wholesalers, Nondurable Goods
Education Level
Ph.D. or professional degree
Number of Employees
5,001-10,000 employees
