Pharmacy Automation Support Specialist I
About The Position
The Pharmacy Automation Support Specialist works under the supervision of Manager, Automation primarily supporting pharmacy backend distribution and system integration with automated dispensing machines. This role requires a combination of technical expertise, analytical skills, and excellent communication abilities. The ideal candidate will have a minimum of 3 years of experience in non-retail pharmacy operations. Must be able to install, maintain, and support on-site pharmacy equipment. Travel: 50-75% Remote : Able to reside anywhere within the Continental USA. Schedule : Monday - Friday, hours are per business needs. We offer: Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Employee Discount Program 401k Paid-time off Tuition reimbursement Non-retail/Closed-door environment
Requirements
- High School diploma required/ Associate Degree or greater preferred
- 3+ years as an Operator or higher on commercially available or proprietary pharmacy system focused on Long Term Care or Institutional pharmacy
- Foundational knowledge in Institutional or Long-term Care Pharmacy
- Communication – Intermediate
- Microsoft Office Suite – Intermediate
- Devoted to a task or purpose with integrity
- Curious, detail-oriented, and a quick learner
- Capable of carrying out a given task with all details necessary to get the task done well
- Demonstrates eagerness and interest
- Works well as a member of a team
- Detail-oriented mindset with a commitment to upholding quality standards and best practices.
- Inspired to perform well by the ability to contribute to the success of a project and the organization
- Strong customer focus, ability to deeply understand customers and their needs
- Excellent communication skills
Responsibilities
- Assists with automated dispensing machine integrations
- Proficient in dispense methods and pharmacy workflow associated with pharmacy automation
- Supports the installation of new units and relocation of existing units
- Gathers, analyzes, and interprets data, detects patterns, makes recommendations surrounding machine optimization
- Conducts regular performance reports and formulary reviews for automated dispensing machines
- Proactively identify opportunities for process optimization and automation system enhancements
- Trains on staff on troubleshooting, best practices, cleaning procedures, preventive maintenance tasks, and ticketing protocols
- Monitors use of system and machines ensuring proper utilization, adherence to policy and procedure
- Provides ongoing support and guidance to Pharmacy Automation Technicians to optimize machine performance and minimize downtime
Benefits
- Competitive pay
- Health, dental, vision and life insurance benefits
- Company paid STD and LTD
- Employee Discount Program
- 401k
- Paid-time off
- Tuition reimbursement
- Non-retail/Closed-door environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
