Pharmacy Assistant - Home Infusion

Ochsner Health•New Orleans, LA

About The Position

This job performs clerical duties in accordance with the established policies and regulations. It assists with completing inventory duties and data entry. The role provides excellent customer service to customers, reporting any questions or concerns to pharmacy management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job description is a summary of the primary duties and responsibilities and is subject to change at the company’s discretion.

Requirements

High School Diploma or equivalent
None (Work Experience)
Computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Proficient with Windows-style applications, various software packages specific to role and keyboard.
Strong interpersonal skills to interact with individuals of diverse cultural backgrounds, of all ages, and at all levels within and outside the organization in a positive and effective manner.
Ability to work effectively to complete all assigned task within a given time period.
Excellent customer service skills and the ability to work within a group setting.
Must always maintain a firm understanding of confidentiality and HIPPA laws.

Responsibilities

Operates and balances cash register to ensure accurate payment collection when needed.
Organizes medication returns and monitors receipt of pharmacy orders.
Greets customers and provides customer service in a warm and friendly manner.
Handles phone calls and Rx messages for missing dosages.
Accurately enters cycle counts into the computer system.
Couriers medications as needed.
Immediately forwards medication related questions to Pharmacist/Pharmacy Technicians as necessary.
Organizes and cleans pharmacy shelves and floors.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as assigned.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
Maintains and complies with the company's Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Benefits

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Accessible site to all users; accommodation to complete the application process available.
Employer of Choice
Ranked one of Newsweek's list of America's Greatest Workplaces for Diversity of 2024
Becker's Healthcare listed Ochsner Health as 150 Top Places to Work in Healthcare
Awarded Culture Awards for Purpose and Values and Healthcare Industry by Top Workplace
Ranked as a 2023 Top Workplace in the USA! (based on employee engagement survey)
Awarded Top Work Places 2023 for six consecutive years by The Times-Picayune
Earned 2022-2023 Great Place to Work Certification™
Named to Newsweek's America's Greatest Workplaces for Parents and Families 2023