Pharmacy Accounts Receivable (A/R) Clerk

South Central Regional Medical Center • Laurel, MS

58d

About The Position

We are seeking a detail-oriented and reliable Pharmacy Accounts Receivable (A/R) Clerk to manage the billing, collection, and record-keeping functions related to patient accounts, facility accounts and third-party payers (insurance companies). The ideal candidate will ensure the accuracy and efficiency of all A/R operations, maintain patient financial records, and resolve billing discrepancies in compliance with all financial policies and healthcare regulations (e.g., HIPAA). This position may also be expected to jump in for core front-end tasks like prescription entry, patient service, filling prescriptions, managing inventory, and assisting pharmacists, especially during peak times.

Requirements

• Pharmacy technician registration with the Mississippi Board of Pharmacy required; national pharmacy technician certification is a plus.
• High school diploma or equivalent required; an associate's degree in accounting, finance, or a related field is a plus.
• Proven work experience as an Accounts Receivable Clerk or in a similar financial/administrative role, preferably within a healthcare or pharmacy setting.
• Solid understanding of basic accounting principles (GAAP), billing procedures, and general healthcare/pharmacy terminology.
• Proficiency with accounting software (e.g., QuickBooks, SAP) and Microsoft Office Suite, particularly strong Excel skills (data entry, formulas, sorting, filtering).
• Strong attention to detail and accuracy is critical.
• Excellent communication (verbal and written) and customer service skills.
• Strong organizational and time management abilities; ability to prioritize tasks in a fast-paced environment.
• High level of discretion and professionalism when handling sensitive patient information.
• Versatile team player who ensures smooth operations from billing issues to dispensing medications.

Responsibilities

• Payment Processing: Accurately process and record all incoming payments from patients, insurance companies, and other third-party payers via cash, checks, credit cards, and electronic transfers (ACH/wires).
• Invoicing & Billing: Prepare, verify, and distribute accurate patient and facility invoices and account statements, ensuring proper coding and pricing for prescriptions and services.
• Accounts Reconciliation: Reconcile the accounts receivable ledger to ensure all payments are accounted for, properly posted, and applied to the correct patient accounts.
• Collections Management: Monitor patient accounts for timely payments, follow up on past-due invoices per pharmacy policy, and facilitate payment plans or collection efforts while maintaining professionalism and patient confidentiality.
• Discrepancy Resolution: Investigate and resolve patient and insurance billing issues, denials, or payment discrepancies by obtaining and reviewing relevant information and collaborating with pharmacy staff and insurance providers.
• Insurance Verification & Claims: Assist with verifying insurance eligibility and coverage details and submitting third-party claims accurately for adjudication and reconciliation.
• Reporting: Generate financial statements, reports, and summaries detailing A/R status, aging accounts, and cash flow for management review.
• Documentation & Compliance: Maintain meticulous records of all transactions, communications, and financial documentation in compliance with company policies and healthcare regulations (HIPAA).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees