Pharm Tech Operational Trainer

Res-Care, Inc.•Englewood, CO

51d•$30 - $40

About The Position

The Pharmacy Tech Operational Trainer is responsible for educating new and existing pharmacy technicians and pharmacist team members on Amerita's processes, systems, and compliance requirements. This role provides intensive training to local and regional pharmacy sites, ensuring staff are proficient at performing functions in the pharmacy around sterile compounding and prescription documentation in the computer system. The Trainer will assist the Clinical Services team in maintaining compliance with the Amerita policies, ACHC, URAC, and USP 797 Standards. The Trainer supports operational consistency, drives adoption of best practices, and ensures pharmacy staff are equipped to provide timely and accurate patient care and pharmacy daily operations that support Amerita's patient care and business objectives. Schedule:Monday - Friday

Requirements

High School Diploma, Sterile Compounding background, or related field preferred; equivalent experience considered.
3-5 years of experience in healthcare with infusion pharmacy and sterile compounding experience required.
Pharmacy Technician Certification (CPhT) or relevant healthcare experience with IV Certification.
Current PTCB registration or ability to obtain this registration.
Prior training/education experience required to show the ability to provide training for staff.
Strong knowledge of sterile compounding, technician functions in Home Infusion pharmacies, and understanding of compliance programs.
Excellent verbal/written communication, facilitation, and interpersonal skills.
Proficient in Microsoft Office Suite and pharmacy prescription and compounding software platforms preferred; IV sterile compounding experience required.
Training & Facilitation
Compliance & Regulatory Knowledge
Operational Expertise in Patient Care and Prescription and Compounding Management
Communication & Interpersonal Effectiveness
Analytical & Problem-Solving Skills
Adaptability in Fast-Changing Environments
Ability to travel up to 60-70% to pharmacy sites nationwide.
Driving Position: Yes
To perform this role will require frequently sitting, standing, walking, bending, reaching, and typing on a keyboard with fingers. The physical requirements will be the ability to push/pull and lift/carry 11-20 lbs

Nice To Haves

2-3 years of supervisory experience is strongly preferred.
Prior training/education experience is strongly preferred.

Responsibilities

Delivers structured onboarding and continuing education programs for Technician and Pharmacy staff across pharmacy sites
Provides hands-on, on-site, and remote training for new pharmacy launches, expansions, or remediation needs
Develops and maintains training materials, SOPs, job aids, and e-learning modules
Facilitates refresher courses to address compliance updates, workflow changes, Audit findings, or system enhancements
Ensures all training aligns with Amerita policies, HIPAA, URAC/ACHC/USP 797 standards, and state board of pharmacy requirements
Creates and administers assessments to validate staff for competency post-training
Identifies gaps in compliance or performance and deliver targeted corrective training
Collaborates with Compliance and Quality teams to integrate new regulations into training
Serves as a subject matter expert (SME) on sterile compounding and data entry processes, pharmacy workflows, and state board inspection or surveyor findings
Trains staff in accurate documentation, best practices for sterile compounding, and communication standards
Conducts audits and monitoring of staff performance post-training to ensure adoption and retention
Partners with site leaders and the Clinical Services team to develop strategies for improving branch operations, timeliness, and sterile compounding efficiency and accuracy
Continuously update training programs to reflect operational best practices and system changes
Tracks and reports on training participation, completion, and impact on performance metrics
Incorporates adult learning methodologies and interactive training techniques to maximize retention
Strategizes new methods to increase knowledge retention and employee engagement during training