Personality 1 [608]

MAZZIOS LLC GROUP•Tulsa, OK

6d•Onsite

About The Position

The Personality position is primarily responsible for taking orders for food, aiding in the ordering of food, and acting as a cashier at the front counter or drive thru window. This position also supports all the activities that occur in the dining/front area of the restaurant.

Requirements

Able to follow and carry out instructions via written or oral form; to solve simple problems.
Able to add, subtract, multiply, and divide all units of measure; to perform the four operations with like or common decimal fractions; to compute percent; to perform arithmetic operations involving monetary units.
Understand written or verbal instructions, product labels, receipts, and restaurant menus.
Able to construct and write simple sentences, a series of numbers, names, and addresses.
To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards guests.
Previous experience not required for this position.
The position may require a Food Handler’s permit and/or Foodservice Sanitation Certification and/or other individual compliance permits, certificates, or licenses dependent upon the laws of the city or county in which the restaurant is located.
Requires punctual, regular, and reliable attendance.
Normal visual acuity is required to take orders and utilize the POS system.
Normal hearing ability is required to hear information transmitted from interpersonal contacts.

Responsibilities

Greets guests and assists in their deciding product needs either from the ordering counter or drive thru window.
Recommends products to ensure guest awareness of promotional products, food contents, and appetizers.
Verifies legal age of customers ordering alcoholic beverages by checking driver’s license or other type of identification.
Performs cashier transactions by totaling products ordered, informing customers of charges, making monetary change transactions, and changing register tapes.
Prepares drink glasses, salad bowls, trays, etc., as necessary, based on products ordered.
Informs guests of service format including information regarding number tent for dining room delivery and directing customers to fountain machines, salad bar, and table settings.
Delivers products to guests in the dining room and checks for guest satisfaction.
Completes order dispatch procedures for drive-thru orders.
Serves as host/hostess when restaurant seating is at or above 90% capacity as directed by management including taking of name and number in party reservations and informing customers of a reasonable “wait” time.
Restocks front counter, drive-thru/carry-out condiment areas, cleans and maintains organization of front counter and drive-thru/carry-out areas, cleans restrooms, disposes of trash, sweeps and mops floors, vacuums carpets, and dusts.
Answers telephones in a professional manner and responds to the caller’s needs.