Personal Service Representative- St. Michael's Branch

State Employees Credit Union•Santa Fe, NM

2d•$19•Onsite

About The Position

This employee will serve as liaison between the member and the credit union and is responsible for providing account information, opening new accounts, and professionally handling members' daily credit union needs. This employee may also possibly handle all types of requests for new loans.

Requirements

Excellent verbal and written communication skills are necessary
Strong attention to detail
Must me a self-starter and be able to work independently
Must be able to adapt to change
Patience, tact, enthusiasm, and positive attitude toward the staff, Members and general public.
Travel will be required
Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).
Must be capable to execute all terms & conditions set forth in the Employee Handbook, including but not limited to:
Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
Adheres to policy on Drug Free Workplace.
Complies with company policies and procedures and local, state and federal regulations.
Must have knowledge of office machines and equipment and be able to type.
Requires sitting for long periods of time, some standing, walking, kneeling, stooping, bending, lifting, grasping and fine hand coordination.
Visual and aural acuity required.
Finger and hand dexterity required.
Must be able to lift 15 pounds maximum, with occasional lifting and/or carrying of objects weighing up to 10 pounds.
Requires ability to remain calm under stressful situations.
Must be able to access and navigate each department at the organization's facilities.

Responsibilities

Represent the credit union to the members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions.
Accurately performs all teller functions including, but not limited to, deposits withdrawals, transfers, payments, processing of night deposit and mail transactions, cash advances, and issuance of official checks.
Open new accounts and service existing accounts. Set up new account files and provide members with all necessary information for membership.
Cross sell deposit, loan and automated services to members and complete all necessary paperwork, and system file maintenance necessary to complete the transaction.
Cross sell, interview and process all types of loan applications for members.
Complete all verifications and documents needed for loans and follow up as needed or necessary i.e., title work.
Performs all other assigned duties.