Personal Loan Business Strategy Manager

LendingClub • San Francisco, CA

7d • Hybrid

About The Position

As the Personal Loan Business Strategy Manager, you will be instrumental in driving the growth of our personal loan products. You will lead cross-functional efforts across Marketing, Operations, Product, Engineering, Risk, and Finance, focusing on developing and implementing growth strategies, testing and optimizing issuance channels, and developing the business case for new, high-growth initiatives. This role requires a deep understanding of digital lending or banking, a solid grasp of various business functions (Marketing, Operations, Product, Engineering, Analytics, and Finance), and a strong ability to develop and implement data-driven initiatives from start to finish. Your analytical prowess, problem-solving skills, product sense, and ability to work effectively cross-functionally will be key to your success.

Requirements

• You have 3+ years of experience working on product strategy, product analytics, and product growth in Financial Services or Personal Lending space
• Bachelor's degree or higher in business or quantitative fields (e.g., Economics, Business, Engineering), or equivalent work experience
• You have demonstrated experience developing KPIs for product performance, building a monitoring program, reporting performance, and communicating data-driven insights to inform product improvement initiatives
• You excel at coordinating with a diverse group of stakeholders, both internal and external, to ensure successful strategic initiatives.
• Proven ability to clearly articulate project scope in both documentation and presentation formats.
• Proficiency in SQL is a plus; ability to efficiently manage data analysts is required

Responsibilities

• Optimize existing issuance channels: Test and optimize existing lending channels to drive growth through a data-driven and customer-centric approach
• Work closely with Product, Operations, Marketing, and Engineering teams to design and prioritize strategic tests to enhance member engagement and drive issuance
• Lead End-to-End Execution of Growth Initiatives: Build new business cases for each initiative, defining expected business benefits and key business requirements, including go-to-market plans
• Collaborate with and drive alignment across various stakeholders to ensure seamless execution of the initiatives
• Analyze and report on new strategies post-launch to ensure KPI metrics are met and business benefits are realized
• Identify New Opportunities to Drive Growth in the Personal Lending Space: Conduct market research and competitive analysis to identify emerging trends in the personal loan landscape
• Research and evaluate external digital loan or engagement products, services, and features to enhance our offerings
• Utilize Data to Drive Decision-Making: Assess LendingClub’s customer acquisition funnels to identify friction points, drive new insights, and identify new opportunities for growth
• Develop segmentation strategies based on member characteristics and behaviors to improve product experience and offer personalization
• Lead and coordinate with internal and offshore contractors for analytical support to ensure seamless execution

Benefits

• We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees