Personal Construction Loan Coordinator

CENTRAL BANCOMPANY, INC.•Columbia, MO

About The Position

Provide program oversight for Central Trust’s Personal Construction and Land Lending Line of Business. Duties will include working with the markets on underwriting and processing for these types of loans along with providing statistical analysis on loans that are originated and denied. Conduct relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations. Assist the markets with effective implementation of the Personal Construction and Land Lending Line of Business (LOB). This includes working closely with all lending staff to include lenders, processors, and those in charge of the underwriting quality control process. The position will include working through specific loan situations to ensure proper application of the approval matrix along with the usage of mitigating circumstances. Communication with lenders will be critical. Collaborate with the market’s residential lending areas to ensure that the Personal Construction and Lending line of business is kept up to date on changes in regulatory requirements regarding the salability of the loans. Identify efficiencies in this process. Ensure consistency in the calculation of debt-to-income ratios between the two areas. Collaborate with the Compliance Department to ensure compliance with various rules and regulations that apply to this line of business. Be knowledgeable of all regulations that impact this line of business. Collaborate with Commercial Loan Operations (CLO) to ensure that loans are properly coded. Review loan system coding on all loans and work as a liaison between the markets and CLO to identify and correct any system coding issues. Provide training as deemed necessary. Collaborate with auditing staff to ensure that issues identified at markets are communicated and addressed to the other markets. Update policies, procedures, and other support documentation to ensure issues are addressed and resolved. Perform a final underwriting quality control review for all personal construction and land loans that originated in Central Trust Bank. Ensure that the approval matrix is followed, loans are priced in accordance with policy, and exceptions are properly identified and approved. Perform final documentation quality control as needed. Assist banks with the identification of processing best practices. Manage the weekly spreadsheet of news loans that are originated and denied. Perform statistical analysis regarding exception percentages. Review which mitigating circumstances are used the most and identify any possible discrepancies amongst the markets. Report findings to the steering committee. Identify loans that are approaching the 24-month limit and work with each market to ensure a proper workout is in place. Establish an approval and reporting process for these loans to ensure compliance with regulatory requirements. Collaborate with each market’s processing teams to identify best practices. Ensure the documents are properly prepared and reviewed for consistency and accuracy. Work with Lending Support systems on Laser Pro and Accu Systems issues. Serve as a liaison between these groups. Perform on-going maintenance of the Underwriting Spreadsheets that have been developed. Make updates as deemed necessary by the steering committee and communicate changes to the markets. Continue to improve the accuracy and efficiency of the spreadsheets. Answer questions from the markets regarding the content and calculations in the spreadsheets. Maintain the Program Guide / FAQ document and make changes as deemed necessary. Ensure compatibility with the loan policies that have been established. Continue to add to this document as new issues arise. Assist banks with the tracking of lost loan opportunities. Review this information to stay abreast of changes in the market and competition to ensure that this line of business remains competitive. Manage the e-mail box which is used by the markets for line of business questions. Ensure that questions are answered on a timely basis and forwarded to the appropriate personnel. Manage the line of business SharePoint site. This site serves as an important resource for the markets involved in this line of business. Provide on-going training for this line of business to the markets. This includes lender, process, and underwriting QC training. Identify and provide one-on-one training as requested. Coordinate the on-going meetings of the Steering Committee. Provide updates to the Steering Committee and Credit Committee as deemed necessary. Collaborate with other lines of business areas to promote cross-sell opportunities. Maintain educational and professional expertise through attendance at job related seminars, conferences and workshops and involvement in professional, civic, and community groups in leadership positions. Contribute to the effort of the Bank by performing other duties as assigned.

Requirements

5 years of banking experience in the lending, compliance, or processing field.
Strong oral and written communication skills.
Sound judgment skills.
PC proficiency, especially in Microsoft Office Suite.
Proven track record in working with all levels of senior management.
Strong computer software knowledge and skills and experience with word processing and spreadsheet software, preferably Word and Excel.
Good verbal communication skills as evidenced by the ability to interact both face-to-face and over the telephone with examiners, consultants, auditors, customers and co-workers.
Demonstrated ability to use tact, diplomacy, and a professional personal appearance, when dealing with examiners, consultants, auditors, customers, and co-workers.
Ability to manage multiple tasks simultaneously in a fast-paced environment.
Strong customer service and relations skills.
Creativity and initiative.
Organizational and time management skills.
Analytical and problem-solving abilities.
Good written communication skills.
Accuracy and attention to detail.

Nice To Haves

Bachelor’s degree in finance, business, or economics preferred.

Responsibilities

Provide program oversight for Central Trust’s Personal Construction and Land Lending Line of Business.
Work with the markets on underwriting and processing for these types of loans along with providing statistical analysis on loans that are originated and denied.
Conduct relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.
Assist the markets with effective implementation of the Personal Construction and Land Lending Line of Business (LOB).
Work closely with all lending staff to include lenders, processors, and those in charge of the underwriting quality control process.
Work through specific loan situations to ensure proper application of the approval matrix along with the usage of mitigating circumstances.
Collaborate with the market’s residential lending areas to ensure that the Personal Construction and Lending line of business is kept up to date on changes in regulatory requirements regarding the salability of the loans.
Identify efficiencies in this process.
Ensure consistency in the calculation of debt-to-income ratios between the two areas.
Collaborate with the Compliance Department to ensure compliance with various rules and regulations that apply to this line of business.
Be knowledgeable of all regulations that impact this line of business.
Collaborate with Commercial Loan Operations (CLO) to ensure that loans are properly coded.
Review loan system coding on all loans and work as a liaison between the markets and CLO to identify and correct any system coding issues.
Provide training as deemed necessary.
Collaborate with auditing staff to ensure that issues identified at markets are communicated and addressed to the other markets.
Update policies, procedures, and other support documentation to ensure issues are addressed and resolved.
Perform a final underwriting quality control review for all personal construction and land loans that originated in Central Trust Bank.
Ensure that the approval matrix is followed, loans are priced in accordance with policy, and exceptions are properly identified and approved.
Perform final documentation quality control as needed.
Assist banks with the identification of processing best practices.
Manage the weekly spreadsheet of news loans that are originated and denied.
Perform statistical analysis regarding exception percentages.
Review which mitigating circumstances are used the most and identify any possible discrepancies amongst the markets.
Report findings to the steering committee.
Identify loans that are approaching the 24-month limit and work with each market to ensure a proper workout is in place.
Establish an approval and reporting process for these loans to ensure compliance with regulatory requirements.
Collaborate with each market’s processing teams to identify best practices.
Ensure the documents are properly prepared and reviewed for consistency and accuracy.
Work with Lending Support systems on Laser Pro and Accu Systems issues.
Serve as a liaison between these groups.
Perform on-going maintenance of the Underwriting Spreadsheets that have been developed.
Make updates as deemed necessary by the steering committee and communicate changes to the markets.
Continue to improve the accuracy and efficiency of the spreadsheets.
Answer questions from the markets regarding the content and calculations in the spreadsheets.
Maintain the Program Guide / FAQ document and make changes as deemed necessary.
Ensure compatibility with the loan policies that have been established.
Continue to add to this document as new issues arise.
Assist banks with the tracking of lost loan opportunities.
Review this information to stay abreast of changes in the market and competition to ensure that this line of business remains competitive.
Manage the e-mail box which is used by the markets for line of business questions.
Ensure that questions are answered on a timely basis and forwarded to the appropriate personnel.
Manage the line of business SharePoint site.
Provide on-going training for this line of business to the markets.
Coordinate the on-going meetings of the Steering Committee.
Provide updates to the Steering Committee and Credit Committee as deemed necessary.
Collaborate with other lines of business areas to promote cross-sell opportunities.
Maintain educational and professional expertise through attendance at job related seminars, conferences and workshops and involvement in professional, civic, and community groups in leadership positions.
Contribute to the effort of the Bank by performing other duties as assigned.