Personal Lines Support

Alera Group • Northampton, MA

5d • Onsite

About The Position

OVERVIEW Alera Group is looking for a dependable Part-Time Personal Lines Support team member to provide essential front-desk and administrative support. This role is crucial to maintaining smooth office operations, particularly in managing high call volumes, welcoming office visitors. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Requirements

• 1 Year of Customer Service/ Receptionist Experience
• High School diploma

Responsibilities

• Serve as phone back-up to manage incoming calls and office visitors.
• Cover lunch breaks and periods when the Front Desk Coordinator is out of the office.
• Open and close front desk duties, including mail collection, sorting, and distribution.
• Post payments in insurance carrier websites.
• Perform miscellaneous administrative tasks to support the Personal Lines Department / NE Region.

Benefits

• Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees