Personal Lines Insurance Account Manager (Hybrid work schedule)

Marsh McLennan • Charlotte, NC

3d • Hybrid

About The Position

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at McGriff , a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Account Manager on the Personal Lines team, you'll build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving. You'll work with the Producer and/or Marketing Account Executive to aid in new business quoting, monitor and manage the renewal process for assigned clients, provide analysis and recommendation of coverage needs, quote new carrier and coverage options, prepare/provide marketing information, complete the implementation process, schedule and conduct meetings, prepare and deliver forms to clients, attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes, and participate in other projects as needed. This position offers a hybrid work schedule with 3 days in the office and 2 days working from home per week. This position can be located near any of our North Carolina based offices, based in Charlotte, Greensboro, Winston-Salem, Raliegh-Durham or Wilmington.

Requirements

• Bachelor's degree or equivalent education and related training
• 5 years or more of insurance industry experience
• Property and Casualty insurance license
• Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
• Demonstrated proficiency in basic computer applications such as Microsoft Office Suite

Nice To Haves

• Advanced degree
• Previous experience working in high net worth.
• Certification or designation
• Experience with Requests for Proposal

Responsibilities

• build and maintain key client and carrier relationships
• assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving
• aid in new business quoting
• monitor and manage the renewal process for assigned clients
• provide analysis and recommendation of coverage needs
• quote new carrier and coverage options
• prepare/provide marketing information
• complete the implementation process
• schedule and conduct meetings
• prepare and deliver forms to clients
• attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes
• participate in other projects as needed

Benefits

• Comprehensive insurance plan including health, dental, and life insurance among other options that you can chose from.
• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work Schedule
• Charitable contribution match programs
• Stock purchase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees