Personal Lines Inside Sales Producer

Hub International Insurance•Des Plaines, IL

1d•Remote

About The Position

Powered by HUB International, VIU by HUB is a digital insurance platform built to make finding the right coverage simple, fast, and stress-free. As a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance. Customers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Inside Sales Producer provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. We’re looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large amount of accounts and responsible for handling our warm, vetted leads through inbound calls. Our teams are currently working from home and we’re open to remote applicants!

Requirements

Active P&C license
High school graduate or equivalent
1+ year experience in sales or customer service
Embrace the latest technologies available
Excellent customer service and communication skills
Proficient in computer skills and basic software packages
Intermediate to expert computer acumen
Acts decisively and demonstrates good judgment
Strong oral and written communication skills
Strong attention to detail with excellent time management and decision-making skills
1-2 years of relevant experience

Nice To Haves

Some college

Responsibilities

Handle lead volume primarily through inbound calls (no cold calling).
Follow communication scripts, prompts, call flows when handling different topics.
Meet Quality Assurance Requirements and other key performance metrics.
Identify customer's need and clarify information for Call Center Agents.
Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.
Build sustainable relationships by interacting in a professional and caring manner.
Keep records of all conversations in our call center database in a comprehensive manner.
Meet personal, team and site call transfer targets.