Personal Lines Inside Sales Producer

Hub International•Des Plaines, IL

58d•$23•Remote

About The Position

At VIU by HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help individuals evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Inside Sales Producer provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. We're looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large amount of accounts and responsible for handling our warm, vetted leads through inbound calls. Our teams are currently working from home and we're open to remote applicants! We will also provide a virtual training and licensing so that you can obtain your Property and Casualty license! We are the perfect fit if you… Are driven by competition. Enjoy participating in competitive Sales incentive contests held throughout the year. Are seeking an opportunity with unlimited protentional earnings. Want to work for the #1 Personal Lines Broker in the US. Are seeking a progressive work environment at a rapidly growing organization. Leverage your internal resources to assist your customers. Have a desire to help others protect their future. Have an entrepreneurial spirit and are challenged by the opportunity to grow the business. Are focused on learning and development to enhance your industry knowledge and expertise. Are well organized and maintain a well-established follow up process. Have great verbal and written communication. Are a self-starter willing to invest time and energy to learn the technical aspects of our business. Believe in integrity and building success by developing relationships with others.

Requirements

High school graduate or equivalent (some college a plus).
1+ year experience in sales or customer service.
Embrace the latest technologies available.
Excellent customer service and communication skills.
Proficient in computer skills and basic software packages.
Intermediate to expert computer acumen.
Acts decisively and demonstrates good judgment.
Strong oral and written communication skills.
Strong attention to detail with excellent time management and decision-making skills
active P&C license

Responsibilities

Handle lead volume primarily through inbound calls (no cold calling).
Follow communication scripts, prompts, call flows when handling different topics.
Meet Quality Assurance Requirements and other key performance metrics.
Identify customer's need and clarify information for Call Center Agents.
Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.
Build sustainable relationships by interacting in a professional and caring manner.
Keep records of all conversations in our call center database in a comprehensive manner.
Meet personal, team and site call transfer targets.