Personal Lines Account Manager
About The Position
Seeking an experienced and dedicated Personal Lines Account Manager to join a team. This is a full-time position that will initially require onsite work, with the potential for hybrid or remote arrangements based on performance and business needs. The ideal candidate will have a strong background in personal lines account management, excellent customer service skills, and the ability to thrive in a collaborative and flexible work environment. Compensation Package Base Salary: Hybrid: $70,000–$75,000 annually (up to $75,000 for highly qualified candidates) Bonuses: Quarterly Bonus: Available for fully onsite employees Year-End Bonus: Available to all employees Average Annual Bonus Potential: Approximately $6,000 Additional Incentives: PURE New Business (Inbound Leads): 40% one-time commission for accounts handled and closed by the Account Manager (eligibility criteria apply) Lost Data/Win-Back Accounts: Commission eligibility for successfully won-back accounts Staff Bonus Pool: Quarterly cash bonuses ranging from $500–$1,000 based on team success Holiday Bonus: Example payout of $2,000 for non-producers Benefits: Medical Insurance: Multiple plan options through BCBS, with an estimated employee cost of $300–$400/month for individual coverage 401(k): Currently under review (previously offered via Paychex, no match) Work-From-Home Setup: Provided for weather, illness, or other circumstances
Requirements
- Minimum of 5+ years in Personal Lines Account Management (10+ years preferred for fully remote consideration)
- Familiarity with any of the following carriers: Travelers, Safeco, Foremost, Cincinnati, Acuity, NatGen, Openly, Nationwide, CHUBB, PURE
- TAM experience preferred (EPIC experience acceptable; TAM can be learned)
- Proven success in remote work (if applying for a remote position)
- Strong knowledge of insurance coverage, procedures, and processes
- Ability to pass a background check and provide references (preferably previous supervisors)
Nice To Haves
- College degree preferred
- Professional designations are a plus
Responsibilities
- Manage and service personal lines accounts with professionalism and efficiency
- Build and maintain strong relationships with clients, ensuring their insurance needs are met
- Handle inbound leads and close new business opportunities
- Assist with win-back accounts by leveraging prior policy information and background details
- Collaborate with team members to achieve agency goals and contribute to a motivated and flexible work culture
- Stay updated on industry trends, carrier products, and software systems
Benefits
- Medical Insurance: Multiple plan options through BCBS, with an estimated employee cost of $300–$400/month for individual coverage
- 401(k): Currently under review (previously offered via Paychex, no match)
- Work-From-Home Setup: Provided for weather, illness, or other circumstances
- Quarterly Bonus: Available for fully onsite employees
- Year-End Bonus: Available to all employees
- Average Annual Bonus Potential: Approximately $6,000
- PURE New Business (Inbound Leads): 40% one-time commission for accounts handled and closed by the Account Manager (eligibility criteria apply)
- Lost Data/Win-Back Accounts: Commission eligibility for successfully won-back accounts
- Staff Bonus Pool: Quarterly cash bonuses ranging from $500–$1,000 based on team success
- Holiday Bonus: Example payout of $2,000 for non-producers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
